No response on call center extension

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codemonkey76

New Member
May 14, 2020
22
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I added a call center gave it extension 1000, added an agent to the queue, made sure the status was set to available, and then set an inbound route to go to the call center extension... I just get no respone and immediate hang up, what am I missing?
 

gflow

Active Member
Aug 25, 2019
262
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Post screenshots of how you setup the call centre queue and how you setup the agent.
 

atmosphere617

Member
May 19, 2018
31
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Hmm hard to say just from the pics. I would verify the call center is running. You can check this by running "callcenter_config queue list".

Otherwise I might be able to help narrow it down with
a CDR example, or some logs would be even better.
 
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