rubberducky Member Aug 30, 2017 52 7 8 38 Jan 20, 2022 #1 Client has a call center, and they only want one call to be on the phone at a time. Right now when an agent dials out, they can still be getting calls from the call center on call waiting. Any way to make it so they only see one call at a time?
Client has a call center, and they only want one call to be on the phone at a time. Right now when an agent dials out, they can still be getting calls from the call center on call waiting. Any way to make it so they only see one call at a time?