Presence/BLF not working - no NOTIFYs from FS

[guyh2]

I have been searching everywhere for a solution to this!!

an example
2 phones 301 & 302 (301 is a softphone on PC 302 Yealink T28p)
Both REGISTER ok
Both can SUBSCRIBE to each other ok

but there are no NOTIFYs coming out of FS not an initial one (which I believe there should be from what I have read) nor any call status ones so no BLFs

manage-presence enable in SIP Profiles is set to TRUE and enabled

any clues please??

 

[DigitalDaz]

I have BLF working just fine.Is this a new install and you haven't tinkered with anything? It should work out of the box.

 

[guyh2]

Thanks for your reply ... sorry for delay had another problem tonight where the outgoing trunks do not seem to save their initial context & therefore do not get 'seen' by FS opening them and editing them (just a space & delete it) & then saving magically 'activates' them!!

Anyway, yes, new install (learning/testing for a bigger project) only real 'fiddling' has been to get Nginx working over ipv6 (for web interface & auto provisioning)

Domain is setup using NAPTR & SRV records

hardphone connects via ipv6 and softphone via ip4 but I have tested with 2 accounts on the hardphone & 2 separate softphones (on different PCs) and still the same behaviour (

Only time I get a NOTIFY at all is if I try and subscribe to a non-existent extension then I get a NOTIFY to cancel the subscription
Other than that the Subscription is accepted but there are no notifys sent regardless of the state of the monitored extension

I can't see any errors in the logs but I know so little about the inner workings, I am not sure where to look next
From what I have read, I should see a NOTIFY as soon as the SUBSCRIBE is accepted that one should have the current state
I'm not getting that, so I think that's where I should start

Thanks for any help you can offer

 

[EasyBB]

manage-presence enable in SIP Profiles is set to TRUE and enabled

Only enable in internal profile with value "true"; others to "passive" if you must. Also dbname:share_presence, enable for internal profile.

 

[DigitalDaz]

Are you using Debian 8?? If the trunks are not saving their context you have a deeper problem that should be resolved. FusionPBX works quite well out of the box, what you are describing is not at all the way things should be working in a standard install.

 

[guyh2]

Are you using Debian 8?? If the trunks are not saving their context you have a deeper problem that should be resolved. FusionPBX works quite well out of the box, what you are describing is not at all the way things should be working in a standard install.

Yes, Debian 8 - pretty much straight out of the box and the Outbound Routes issue is completely repeatable
No, option for context when initially setup pressing the + key
No, context displayed when listed (& not working)
Go back and re-edit context appears in it's box automagically and also in listing and then works ok

 

[guyh2]

Only enable in internal profile with value "true"; others to "passive" if you must. Also dbname:share_presence, enable for internal profile.

Thanks for reply
Where is the dbname:share_presence setting? I have not got that listed in either internal profiles only external (where it is not enabled)??
Also have a presence-hosts setting in external and not internal??

I have NOT fiddled with ANY of these bits this is V. 4.4.1 (Commit: 90df1ca8a3fa9d9a254d375f6f39da1395e48004) on a minimal netinstall Debian 8.11 installed as per website

 

[guyh2]

Thanks for reply
Where is the dbname:share_presence setting? I have not got that listed in either internal profiles only external (where it is not enabled)??
Also have a presence-hosts setting in external and not internal??

I have NOT fiddled with ANY of these bits this is V. 4.4.1 (Commit: 90df1ca8a3fa9d9a254d375f6f39da1395e48004) on a minimal netinstall Debian 8.11 installed as per website

Looking here https://docs.fusionpbx.com/en/latest/advanced/internal_ipv6_sip_profile.html it would seem I have quite a few presence settings missing!!??

 

[guyh2]

I am now getting NOTIFYs on subscription

presence-probe-on-register setting is missing from the internal ipv6 SIP Profile - added it and set to true and that now works

I have NOT got dbname:share_presence in the internal ipv6 SIP Profile settings either so will try that now

Looking at https://github.com/fusionpbx/fusion...es/conf/sip_profiles/internal-ipv6.xml.noload (IF that's the right place) these settings are missing in the source ....