Queue agents ring notification by string stop working after call center reload

Mikeme

Member
Apr 26, 2021
171
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so, according this topic;

where i was looking for a way to notify crm for ringing call at agent extension i was able to solved it by the following string, the issue is when reloading mod_callcenter the
${caller_id_number} sent empty, then i'm going to agent edit page and press save its back to work with the caller id number.
{execute_on_originate=' curl https://URL/extension=XXXX&caller_id_number=${caller_id_number}'}user/XXXX@domain.com

why when reloading mod_callcenter system stop import/ passing the caller id number?
Any advice?
 

Mikeme

Member
Apr 26, 2021
171
4
18
38
I have try also
execute_on_ring=

Same issue.
the strange thing is once I'm saving the agent edit page, the caller ID came back to work until next time mod_callcenter is reloaded.