Queues and overhead

[Scuba Adam]

I've seen anecdotal evidence floating around that having large queues can really max out a servers resources. Has anyone done any practical testing to see if there is a linear progression between the number of agents in a queue and the amount of resources consumed on the FS server?

 

[ad5ou]

Member count isn’t what uses resources. Simultaneous calls are limited by resources available.

A large queue takes a little more to parse but generally the SIP/RTP traffic is what will use the most resources.