Recording start on IVR Playback

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Sohel Shaikh

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Aug 2, 2023
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Hi team ,

I have One concern with my FreeSWITCH when I make a call to IVR the call answer on answer currently recording start so after the call hangup the recording generates with playback welcome file that plays when the call comes to IVR how I can manage that only the user audio record in recording file that not store playback file that plays on call answer.

table.insert(xml, [[<action application="export" data="execute_on_answer=record_session $${recordings_dir}/${uuid}SIP-DID_1.wav"/>]]);

I need that my generated recording only generate if user answer and also on user answer store only that communication audio in recording file that not store playback file of IVR.

When any one make inbound call to IVR we make that call as answer with 200 OK. So due to that our recording start from playback file how we manage that recording not start from that playback.
 
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