Ring Group Call Timeout

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jtarga

New Member
Dec 27, 2021
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Hi

How can I increase the Ring Group Call Timeout?
Mine only reach 46 seconds and hangup
I need more time to ring
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Last edited:

hfoster

Active Member
Jan 28, 2019
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I don't know about the extra 16 seconds, but is it because the two extensions have a timeout of 30 seconds?
 

demonspork

New Member
May 30, 2018
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If this is an incoming call going to a Ring Group, the carrier may be ending the call after 46 seconds of ringing. If you want to circumvent this, you need to first "Answer" the call, either by setting a greeting (even 1 second of silence might work) before you start "ringing" to the ring group. The carrier wants to see the call answered so they don't automatically cancel it.
 
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