Ringotel User Limit

Alocaurd

New Member
Jun 25, 2019
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Is there any provision to add the amount of Activated Ringotel users to the Domain Limits variables? We do this manually right now with our internal provisioning of Ringotel, but we issue pbx licenses that include or dont include softphones, so we would love if end user admins could provision only the amount of softphones we license to them.

Also on that note, an option to have the device tied to the extension to register to Ringotel instead of to the pbx would be handy, as we use Ringotel for CRM screen pops for a few customers and have to register the desk phone to ringotel for the pop to work on-answer.

Thanks!
 
We can add the limit for apps in one of the future releases. Could you please open a GitHub issue so we can track the progress of this feature request?

Provisioning is another story. Right now provisioning is handled by the FusionPBX side, and it sends SIP credentials to the phones. How do you envision sending Ringotel info instead?
 
Ill open an issue for that on github!

For the provisioning, i have done so currently with Fusionpbx manually by creating the terminal credentials in Ringotel, and then in the device settings on Fusionpbx, putting them there and pushing the provision. The device will successfully register to Ringotel instead, but because the SIP credentials are not the same as what is listed on the extension, Fusionpbx no longer associated the device to the extension, so it doesnt show in the list of extensions of having the phone connected to it.
 
The old device page is still available if you navigate to it manually. We have been trying to obscure the SIP credentials fields for devices for security reasons. However, if demand grows, we can reconsider and add them to the new interface as well.