L Luís New Member Feb 16, 2019 23 1 3 47 Brazil Sep 10, 2019 #1 Hi, I set up a group with the rollover option, but when the extension is busy, it is not ringing at the next extension, does anyone know how to fix this? Thank you!
Hi, I set up a group with the rollover option, but when the extension is busy, it is not ringing at the next extension, does anyone know how to fix this? Thank you!
T topogigio Member Jun 17, 2019 68 0 6 58 Nov 27, 2019 #2 In my experience this works. The problem seems that if the first extension in list is not available (not busy, it's disconnected), the RG goes to timeout destination and not to next step
In my experience this works. The problem seems that if the first extension in list is not available (not busy, it's disconnected), the RG goes to timeout destination and not to next step
