Recent content by DavidPierce

I am having a similar issue - the call center works fine. Only issue is when they dial *22 the system says agent is logged out - status changes to red on the phones blf login/out. Problem is - it turns everyone's login/logout button red. It keeps the agents logged in, but status on the phone...

Thanks Mark - we are all set - Jared stopped by

Thanks for the reply - I only brought up FusionPBX because we have multiple vms with fusionpbx. No issues. We started up a new server with the newer version of FusionPBX and that is where the problem occurs. Earlier verison without changing anything work correctly.

no help????

We are having an issue in 4.4.3 When recording a greeting, when the system switches from PCMU to L16 there is a skip in the recording, pretty much at the same time the switch occurs For example when I record a greeting 123456789 and play it back it get 123 789. This is also happening when...

M The issue is not happening in 4.2 for me. Sorry

Thanks for the question - I did figure out how to fix this. It was in the scripts where I could change it to false. But I am having a different issue- voicemail skips when leaving a message. if we count 1,2,3,4,5,6,7,8.9. we will hear 1 2 3 6 7 9. We see it switches to L16 for both 4.2 and...

bump

Any update on this thread? I am also looking for some kind of real time wallboard for contact centers using FusionPBX, with multiple agents, queues, agents, etc. Thanks