Recent content by LarryW

The last couple of options must only work in the master branch. We are in the 4.4 branch and I do not have the destination field available. Thanks for the suggestions though!

Yes, but users that might be able to enable this are NOT users that have the level of access to change this from the webUI, they check voicemail at most from there.

I have a call flow so that in the event of bad weather it will play a message that things are cancelled followed by the standard IVR. The call flow works for turning this off/on properly. The issue is that I would like to have staff be able to call in remotely and then use the feature code...

Did you ever figure anything out here? We are hoping to do something where we could monitor for inbound calls to an extension and in our own internal system use CID or other information to associate it with a customer or ticket. Thanks for any ideas on how to do this!

That was the fix, set the Caller ID in From to True under the Gateway's Advanced options and restarted. Thanks for the quick answer!

We are having a number of users report the caller ID is not being received and have worked with our VOIP provider (VoIP Innovations). The responded that the issue is: We can see that you are passing an ANI of "FreeSWITCH" which will cause issues when passing caller ID to the receiving end. We...

That could of course be made to work if there is no way to carry this over. Appears the effective caller number is an option, but effective caller name is not brought into the voicemail lua. Any chance this can be added?

We have a number of agents that might be involved in multiple ring groups / call queues so we use the caller ID prefix to show which each one is so they are more prepared to handle the call on the other end. WORKS GREAT! However, we also have shared voicemail boxes so that these groups can...

Ok, I think listening to it spell out the first, last name and extension is archaic, at least say the names to text to speech at a minimum. Of the directories I have dealt with personally more have the names than do not. Sometimes all recorded by a single individual, but other times each...

Is there a method to allow the directory entries to play a recording when an entry is matched. Currently it just spells out the name and then the extension, would prefer for it to say "Bob, extension 200" in Bob's voice. Just learning my way around in the process of switching from FreePBX /...