Recent content by markjcrane

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    Newer versions of FusionPBX are faster and more efficient

    Here are some ways FusionPBX performance and efficiency have been improved in recent releases. Database - Indexing Database indexing makes a big difference in performance for the database. Any table with thousands of records or millions of records benefits greatly by being indexed. Recommended...
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    ACTIVE CALLS

    The original versions of Active Calls and Active Conferences are both still available. Advanced -> Menu Manager find Active Calls - Edit it and set the Link and set the value to /app/calls_active/calls_active.php The original Active Conferences on FusionPBX 5.5 is also still available. - Edit...
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    ACTIVE CALLS

    If this is part of an upgrade, you need to add some WebSocket statements into the NGINX config. That is documented here. - https://docs.fusionpbx.com/en/latest/advanced/version_upgrade.html#upgrade-from-5-3-to-5-4 If you have a newer version, then update the source code and restart the service...
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    ACTIVE CALLS

    This is a duplicate message. Here is a link to the main thread. - https://www.pbxforums.com/threads/active-calls.9069/#post-36570
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    ACTIVE CALLS

    If you call, I can help you with this. Ask for Mark and let them know I asked for you to call me. We don't have much trouble with this, so it's likely some small adjustment. I can be reached at the phone number listed at this URL. - https://www.fusionpbx.com/support
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    ACTIVE CALLS

    Are websockets working for you at all? Is this an upgrade?
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    Ring Group - when a user ignores it does not go to the RG Exit Action

    @hfoster Thanks for sharing this. I knew where to adjust it and what part of the code to change. Since I didn't reproduce the problem, I didn't have the right originate disposition to solve the problem I saw your mention of this and was going to add the fix. However, Alex saw this and beat me...
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    Call Block not working on one domain

    Are the calls coming in with trunk prefix 0?
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    Domain Counts add-on application broken

    The instructions were updated by Anthony. - https://github.com/fusionpbx/fusionpbx-app-domain_counts And has now been removed from the fusionpbx-apps repo.
  10. M

    Upgrade from 5.4 to 5.5

    I looked at the documentation and noticed 5.5 didn't have the git checkout command. I was however in the 5.4 instructions. So I copied it from that version and updated the version to 5.5 instructions.
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    Ring Group - when a user ignores it does not go to the RG Exit Action

    I was unable to reproduce this issue on FusionPBX 5.5. I made an inbound call from my phone phone. On the inbound call pressed the Reject button on a Cisco, Polycom and Yealink phone, it continued to ring. If you call FusionPBX's support number shown on this support link...
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    Upgrade from 5.4 to 5.5

    You can see if you are on the 5.4 branch or master branch using this command. FusionPBX upgrade instructions are part of the version upgrade https://docs.fusionpbx.com/en/latest/advanced/version_upgrade.html#upgrade-from-5-4-to-5-5
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    Ring Group - when a user ignores it does not go to the RG Exit Action

    Based on experience, I'm guessing this is an inbound call that is directed straight to the ring group. Many carriers have a timeout on the allowed ring time. If your ring group timeout exceeds your provider's timeout, then you will not reach the ring group's call timeout and exit action.
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    Audio Delay on Incoming Calls with Fanvil and FusionPBX

    I'm happy you found a solution. I'll update the Fanvil templates. Fanvil Templates on FusionPBX 5.5 and the Master branch have been updated. Default value will be empty unless syslog setting is set to 1 then it will enable syslog.