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The provider's ACL is for your carrier's IP addresses. The domain acl was renamed to providers to attempt to make it more intuitive as to what belongs in that Access Control List. Adding your subnet to rfc1918 list is usually not needed. In most cases, this is just left with the defaults. If...

Update your version of FusionPBX to get the latest source for version 5.4 or the master branch. Then resave you fax server and it should work.

The screenshot shows where it is configured wrong. My previous message said this The FAX Server Extension number is 18801. Now set the Destination Number to 18801. Then try calling it again. You should get FAX tone on your next test after you correct the setting.

UDP has a limit for the header size of the packet. SIP can easily exceed that limit. When the limit is exceeded then the packet doesn't reach its destination.

On your fax server what is the extension number and destination number? In most cases they should match with the same value. Have you tried calling the fax server extension number from a local extension on the same system and domain to see if you get a tone?

You should definitely hear a FAX tone. You can try calling the FAX extension number from a registered phone on the server. Then you should hear FAX tone. Advanced -> Modules page, you should see one that says SPANDSP. This module is required for FAX.

If you are directing one of your numbers to a FAX Server I recommend using a dedicated phone number for FAX. When using a dedicated phone number for faxing then you can skip fax detection. The correct FAX settings are dependent on your VoIP provider. You should look for their documentation on...

Yes, that looks correct.

The new active calls works but require setting up the websocket configuration in NGINX. Look for the websocket section at the following link. https://docs.fusionpbx.com/en/latest/advanced/version_upgrade.html Make sure you are using the latest code on the git branch you are using. If you are...

In place of the condition for caller_id_number just exchange caller_id_number with ${sip_from_user}

Call back feature on an IVR, for example they get the option for a call back either within a call queue or by selecting an option on an IVR, when someone is available the call back is automatically processed? FusionPBX has a member feature for call center callback *Can we do start / stop...

The call_duration has been added to the Active Calls dashboard widget.

The permissions issue that affected /var/run/fusionpbx has been fixed. The following commands will fix this issue and an issue with the xml_cdr service on the 5.4 release or master branches.

@rajahgroup Are you using FusionPBX 5.4's latest release or the latest master branch? And to confirm, you did set Advanced -> Default Settings value for time_zone

The caller_id_number as suggested would work. The caller ID is easier to change and this makes it a less secure option. Another option you can use ${sip_from_user}

That app/phonebook needs security improvements. Last time I looked at it was probably a year or two ago. What I saw were major security problems. Make sure to use the escape on everything sent to the web browser. Make sure the code uses the database class, which uses prepared statements...

FusionPBX 5.4 Released. - Release date: 15 July 2025 New Features - WebSockets - Realtime Active Calls - Realtime CPU - Call Recordings, click where you want it to play - upgrade.php --help - Provisioning improvements for multiple phones. - Assign or unassign a group to multiple items in the...

The FusionPBX support and developer team work with many clients who are primarily companies that do VoIP hosting. Our clients guide or development through their requests. FusionPBX is not a hosting provider, and for this reason we don't have a conflict of interest with our clients. FusionPBX...

FusionPBX can deliver the phonebook through the contacts in FusionPBX. It pulls the phonebook through phone provisioning. Were you aware that is possible?

There are some shoutcast streams that FreeSWITCH cannot play. This is likely to do with the type of MP3 files used in the stream. Here is a URL that should work. shout://94.177.184.174:8000/stream