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  1. M

    Best Practise with FusionPBX for home environment incl. DMZ

    You asked for best practices. - FritzBox Gateway should only be a modem with no NAT or it should be bridged and skip NAT - NAT isn't friendly with SIP and RTP so double NAT is not your friend. - Double NAT will make it more difficult to get it working.
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    Voicemail Language only works for EN and FR

    Spanish language files need to be installed. Then use sox to convert the files to 8khz and 16khz and put them in the right sounds directories.
  3. M

    Voicemail Language only works for EN and FR

    The additional languages need to be installed. They aren't installed by default.
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    unable to download voicemail

    The size of zero bytes is telling you that it can't find the voicemail. Try this from the command line as root. After doing this leave a new voicemail and then see if it shows a size. If it shows a size then try downloading the file.
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    Incoming calls not orking

    After adding the Provider IP address to the providers access control list. Then go to Status -> SIP Status and press the RELOADACL button.
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    Call Center calls dont get redirected to agents

    Your screenshot shows that you haven't assigned any agents to the call center queue. Assign agents to your queue and then press the reload button.
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    Call block not working

    Oh, so you are trying to block out bound calls. If that is the case Delete the old call block dialplan then run upgrade -> app defaults. Confirm there is a new call block dialplan Go to Status -> SIP Status and press the FLUSH CACHE button Then try making a new call.
  8. M

    Call block not working

    Screen shot of your call block entry would likely help.
  9. M

    Call block not working

    Is this a new install or an existing install that has been upgraded for a few years?
  10. M

    Call block not working

    Make sure to leave the caller ID name field empty. Its more effective to block using the Caller ID number.
  11. M

    Provisioning/File system not working?

    In default settings under category provision there is a setting enabled that needs to be set to true for provisioning to be enabled. This was put there to only enable provisioning when you have secured it in some way.
  12. M

    Help setting up Multiple tenants in fusionPBX

    We have people using FusionPBX for SIP trunking first person I know of to do this was over 8 years ago. You can use SIP registrations or IP authentication (preferred) using the CIDR field on the extension to authorize the IP address of a remote PBX. My point for adding my comment here is to say...
  13. M

    Outgoing calls route Time and day

    You can make outbound route that uses FreeSWITCH time conditions. Here is the documentation. - https://developer.signalwire.com/freeswitch/FreeSWITCH-Explained/Dialplan/Time-of-Day-and-Holiday-Routing_6586868/#docusaurus_skipToContent_fallback
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    FusionPBX 5.2 Released

    Basic Upgrade Source Code - Required needs to be updated. May require a Git branch change. Upgrade Schema - The required database structure needs to exist. Data types don't change often but recommend updating data types. App Defaults - This doesn't set back to default it looks for missing...
  15. M

    Extension Outbound Caller ID Number issue

    I'll try and be more clear this time. Extension Caller ID input type text If you want extension caller ID name and number to be a input type text then make sure permission outbound_caller_id_select assigned to groups in Groups Manager. By default outbound_caller_id_select is not assigned to...
  16. M

    SOLVED Email queue for voicemail is not working? How to configure smtp?

    In FusionPBX 5.1 and higher version in Default Settings there is the smtp_crypto_method. This likely needs to be enabled for GMAIL smtp to work. Category: email smtp_crypto_method text STREAM_CRYPTO_METHOD_TLSv1_2_CLIENT There are some people that have Gmail working but it...
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    FusionPBX 5.2 Released

    FusionPBX 5.2 Released. Call Detail Record more details for call flows, Play button for Greetings, Destination Summary Report, Ring group destination range, Fax fail over, Soft phone provisioning, Bridge Builder, Multi-lingual improvements, stronger Security and more... Release notes on the...
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    FusionPBX 5.1 Released

    FusionPBX 5.1 Released. Event Guard logs, block and unblock from browser interface. Multi-factor authentication including TOTP and OTP. Multi-lingual completed translations and new languages. PHP 8.1 support. More refined, efficient, secure and many other improvements. Github notes on the...
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    FusionPBX 5.0 Released

    FusionPBX is pleased to announce version 5.0. New modular dashboard, stronger security, more mobile friendly, Many improvements and new features. For more details use https://github.com/fusionpbx/fusionpbx/releases/tag/5.0.1. Upgrade to the new release...
  20. M

    Follow me does not work when in a ring group, no matter the strategy, but works when calling the station direct

    Follow Me does work in a ring group but there is a setting in the ring group edit page that uses a select box Follow Me true or false. This value needs to be set to true in order to work.