Anyone facing call recordings for failed and missed call without setting recording to destination?

[mdriaz]

I have the latest fusionpbx, the changed user_record dialplan is causing this issue i guess

 

[mdriaz]

 

[mdriaz]

@markjcrane can you suggest which config can cause this?

 

[mdriaz]

setting the api_on_answer to enable and make it export instead of set solved it, but not sure it was intended

[td]action[/td][td]export[/td][td width="1547.15px"]api_on_answer=uuid_record ${uuid} start ${record_path}/${record_name}[/td]

 

[markjcrane]

What is your version of FreeSWITCH? You can find it by going to Status -> System Status.

 

[mdriaz]

Thanks for the reply.

FusionPBX 5.3.8, Switch Version 1.10.12 (64bit)

the current user_record dialplan was working okay but not when a call was routed to extension from ivr menu digit options.
For this, i added the record_session variable from false to true and disabled the api_on_answer, but that caused every call to record even failed one and every ring users.
So i reverted to original setup of user_record dialplan and instead of set api_on_answer, i used export suggested by AI and now every recording works as old version worked.
AI suggested that api_on_answer works if call is answered but in IVR, call is already answered thus record was not working