call recording

Hi I have a fresh(ish) install of fusionPBX , version 5.1.0 with 6 or so domains on it currently. I have configured a gateway for our voice provider (Simwood in the UK) , which I have shared amongst all of the tenants by setting the domain to global. In the 'From Domain' I have tried using...

Hi everyone, Currently on Inbound calls, the call recording is being saved twice, both with the same .wav file name and sound file. This is duplicating my storage so was wondering if anyone has ran into this problem? Any help is appreciated, Thanks

My call recordings auto delete after 2 days. In the cron job I have it set for 90 days. This started when I moved to a different server I am now using servers at slicie.com Any ideas on why the call recordings delete after 2 days despite the fact that I have it set at 90 days in the...

There are a few threads about converting call recording and it seems that everyone took the route of converting them overnight as to not put load on the system when there are calls, but what happens when you have few thousand recordings a day, which uses enormous resources to convert at once, is...

Hello how can I set up that call recording should delete automatically after a certain amount of days?

Hi all, I'm having a strange problem on one of my FusionPBX installations. There's an external number that when called from any extension, appears to have no audio on the call. Either to the person calling from the Fusion system, or (apparently) the person they're calling. If I then go to the...

I upgraded my box to Fusionpbx to ver 5.0.4, I found a bug that when using SelectToCall extension, does not create the voice recording file. Under Call details shows the file name, location but the actual file is not created. With the previous Fusionpbx version worked just fine. URL...

Hey all, For some odd reason, the start (30 seconds or so) of most call recordings is a bunch of robotic, extremely slow, junk that you can't understand. You can't make out anything said. All of a sudden, the call comes into "focus" and there's nothing wrong. Has anyone experienced this or have...

I need to find a way to allow a Compliance person to access the CDR, and to listen to recorded calls on all extensions except for company owners and executives. I know access can be modified through Group Permissions and then I can just assign the specific extensions the person needs access to...