Recent content by pbxgeek

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    Fax Stuck Sending

    It tries 5 times. And it tries different settings each time. Different speeds, different codecs, etc.
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    Voicemail playback does not seem to honor message envelope settings

    Set Globally: Advanced > Variables (to load at startup), or add to global-variables dialplan in Dialplan > Dialplan Manager. Set Per Domain: Add to domain-variables dialplan, in Dialplan > Dialplan Manager. skip_instructions=true skip_greetings=true voicemail_authorized=true (don't require...
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    Fax Stuck Sending

    The fax queue page was removed because we no longer use it. The link was automatically removed in one of the recent updates and is not available for any new installs. Putting it back doesn't help either because nothing is going to show there. FS PBX now has its own queues powered by Horizon...
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    LENNY on FS PBX

    We do have inbound routes in FS PBX, but we generally prefer that users do not modify them directly. We see many users coming from FreePBX, and one of the first things they look for is the ability to create or edit inbound routes. FS PBX is designed to handle this differently. Instead, you...
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    LAN/Local IP Address in Status > Registration <SOLVED>

    The FS PBX registration script was revised some time ago to include various methods for detecting the local and WAN IPs. As you've observed, each phone behaves differently, and firmware variations can also affect performance. SIP ALG (if enabled) might interfere with this process. While the...
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    LENNY on FS PBX

    Try this article. It talks about setting it up with FS PBX https://nerdvittles.com/icing-on-the-cake-meet-fs-pbx-its-fusionpbx-on-steroids/
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    LAN/Local IP Address in Status > Registration <SOLVED>

    @kenn10 I just saw your exact case on one production server. This likely isn't an FS PBX vs. FusionPBX issue, as you suspected. It has to do with the server's IPs. This server is behind NAT and has the IP 10.0.1.19. Phones are behind the same NAT. Even though they register using an...
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    LAN/Local IP Address in Status > Registration <SOLVED>

    Yes, I saw other phones in your screenshot, but I don't have any of those except for Grandstream, and my screenshot shows that Grandstream phones do show IP addresses. As well as other phones. I'm in the cloud too. I checked a few production servers, and they all show something in the WAN IP...
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    LAN/Local IP Address in Status > Registration <SOLVED>

    @kenn10 I'm seeing both local and external IP addresses for various phones on my system I don't have a Fanvil phone to try on my system, so I can't be sure what it displays. I would imagine it will at least display something.
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    How do others get customers to actually read the manual or do anything themselves

    Before FS PBX, self-management was not a thing. FusionPBX was not built with that in mind. Clients that we onboarded back then still call us for the smallest things. We learned that if we can have a remote session with them, we can make the adjustments right in front of them, and they get to...
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    Call groups listed on extension page

    You are correct. Often you are limited to how many BLFs you can show on the screen, but many phones have implemented pages so you can go to page 2 or 3, etc to view more BLFs. I would say, though, you shouldn't put everyone on the screen. If you are concerned about answering an incoming call...
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    Suggestion for provisioning

    @DigitalDaz You are absolutely right that provisioning can become a weak point if it isn't properly secured. One important distinction with the RPS/ZTP work we've been doing is that FS PBX does not send the actual configuration file or SIP credentials to Yealink RPS or Poly ZTP. Those services...
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    Call groups listed on extension page

    I see what you are doing. Well, we personally address that with BLFs, restaurant A only gets BLFs from their location and Restaurant B only gets their BLFs. Then, when they pick up calls, there is no mix-up between the locations. This could easily be done within different departments too in the...
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    Hello, world!

    @TheMoebius A lot of the information in older posts is outdated, so rather than going back and forth here, why don’t we jump on a quick Zoom call and I can show you the differences firsthand? We’re a service provider just like you, and FS PBX was originally built to solve the challenges we were...
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    Call groups listed on extension page

    If you don't put anything in the pickup group options, it works too. Are you doing it via BLFs, right? I personally haven't tested it, but my impression has always been this: if you put something in the pickup group, you are limiting the pickup ability to just that group.