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Have you set up caller ID in the dialplan manager? All calls out of your system should use this caller ID

The trunk provider on the other side usually overrides it and delivers the caller ID number if the format you desire. At least this is how it works in the US. I have not heard anyone say that E164 caller ID prevents other systems from accepting calls yet. I've been doing it for over 7 years like...

Freeswitch generates XML files, and then a PHP script pulls them into the database. The software is open source, so you can make any modifications you like as long as you know what you are doing.

Hi @kenn10, can you elaborate on why the E164 format is not desired? It's accepted everywhere. If you really wish to change this, then dialplan modification is best. Find the Default Caller ID dialplan and make any changes you like to modify the numbers and strip +1

To achieve your desired outcome, you need to do dual registration on the phone settings or via provisioning config. It's possible on any modern phone. However, I'm going to give a heads-up on the next issue you will experience. Once you set up dual registration, the calls will work, but you will...

You can use the group email or the voicemail copy option.

you would need to do something like this on domain level

You need to give us the SIP capture log or a FreeSWITCH log. We can't troubleshoot without knowing anything.

@SoWhy welcome! We are here to help. Make sure to describe your questions well and attach screenshots or logs. It always helps to get things resolved faster. If you find yourself lost with FusionPBX, you may want to try FS PBX (www.fspbx.com) as well. It's a forked FusionPBX with a fresh new...

@bfbmellc enjoy your trip! Thank you for your kind words. We strive to make the code clean and modern. Feel free to ask anything you need to complete the task.

That makes sense.

The link should direct you to the page where you can reset your password. If nothing happens, then your email client may be blocking clicks. Try to right-click and copy the link, then manually paste it into the browser.

For security reasons, you can only reset passwords and can't see them. Go to the security tab and reset the password. The user will receive an email. Users can also navigate to the login page and request their own password resets.

You posted in the FS PBX subforum. FS PBX is a fork of FusionPBX with a lot of enhancements. You may need to repost this in the FusionPBX subforum. Generally, there is a lot that's involved in getting the fax ATA to work correctly, if that's what you are asking.

Oh my bad, I understand what's happening now. Yeah, server failover won't help the endpoints. You might want to think of a backup internet connection or manual switching is the only way you have left.

Normally, trunk providers also have a failover that you can set up in standby mode. They send an SIP INVITE to your main server, and if it doesn't respond, they send an INVITE to the backup server. Pretty much every provider has this option. Please don't confuse it with load balancing. That's...

Any process executed through the portal runs under the www-data user. Because this user has limited permissions, it does not have the access required to perform a full restore. For your situation, a DNS failover will work very well. Health probes should be configured to check for valid SIP...

@sly I understand your point—a web-based restore feature would certainly be convenient. The challenge is that, by design, the web user (www-data) has very limited access outside of the web directory. That’s why many operations currently require SSH access. If we can design a secure method to...

Hi @sly It keeps 2 days of tarball file back-ups and 7 days of database backups. If you think adding a variable to the default settings is a good idea, I can add it in the next release. For disaster recovery, I would do the following: 1) Install a fresh copy of FS PBX 2) restore the database...