Recent content by PJPMontreal

Any idea why this could be happening?? Take a look at this videogif_link, started few days ago, I did the factory reset and same behavior... is a Cisco 8861 3PCC connected to Fusionpbx. Product Name: CP-8861-3PCC VID: V05 Software Version: sip88xx.11-3-2MPP0001-609.loads

Cisco SPA525G, Cisco SPA504G and softphone MicroSIP. Tried on many other tenants with same phones and works fine, I just crated a new tenant and works fine. HAs to be something that had changed in this very specific tenant in which BTW I don't remember having change anything. Just wondering...

Thanks, Tried that too and nothing changed. Can't dial *97, *98, park+*5901 or *5902..... However page *88 or paging ext *8(ext) works fine. Mysterious issue I have with this tenant!!!!

Thanks, Yes... in my previous comments in this post I included a screenshot of the Dialplan for this specific tenant. Also included the log when dialing *97 in case people here with more knowledge can take a look and find what is going on. What else you think could be my problem?

Im not sure if this problem arrived suddenly in this subdomain, but what I know it is only happening in this subdomain, in all other the dial *97 or parking at *5091 are working fine. The dialplan looks similar to all other subdomain.

This is what I have, Please let me know if you see something wrong

Hi ad5ou, here the log when dialing *97 to check the voicemail from extension 190, please help me find the problem why the call drops immediately. Thanks!!!! 280e7467-a44c-48f1-b8c4-2d9b4382d56a 2022-03-31 02:06:27.880726 [NOTICE] switch_channel.c:1118 New Channel...

Thanks Ad5ou, yes, dial plan compared to other subdomains (tenants) and is exactly the same. The logs when trying to dial *97 is really long to post it here but I could try...just wanna see if somebody had this issue and maybe knows where else to look for a fix.

Ok, this is very strange behavior that is happening only in one of my multiples tenants. When dialing park *5901 or *97 (voicemail) the call drops. Other options like *88 for paging or dialing direct the extension to access the voicemail works fine as well all other outgoing calls. Is not...

Can you please confirm if the profile id is the api key?

Hi, you didn't put anything on telnyx_access_key ???

Hi, for the picture you attached, I need to understand that you have not set any telnyx_access_key and still works??? Please advise and thank for the help!

Yes, I'm using the API 1. But I'm Still confused with API keys and Secret Key... on Telnyx they seems to be the same. If I click Generate Secret will only change the API Key see on the picture attached. Maybe I have to use the top Profile ID??? maybe as a KEY??? If yes, Where I have to put that...

This what I get on the log when trying to send a message from extension 1999 to cell phone 3145837333: 2022-03-09 17:27:28.424209 [INFO] mod_sms.c:368 Processing text message 1999->3145837333 in context public Chatplan: 3145837333 parsing [public->demo] continue=false Chatplan...

Many Thanks! I did it... Actually used sudo before each command and it would appear that all is good. However I'm still unable to send and received. Questions: for the callback URL you used https://YOURDOMAIN/app/sms/hook/sms_hook_twilio.php or...