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  1. M

    enable the record for outgoing and incoming calls

    Hello Quick question. Can the call record feature be set up to be "on demand". For example if extension 203 is a Yealink cordless phone could I setup a feature code (*1) so that if I chose to record a call I would press *1 while on the call. To retrieve the recording I would log into my user...
  2. M

    "Lenny" - The Telemarketers Nightmare

    Hello Thanks for the response and here's an update. I've managed to convert the ulaw sound files into wav format and organize them into the directories you've suggested. Now when I dial 789 the script answers but I don't hear anything. I ran a DEBUG session and think I have a permissions issue...
  3. M

    "Lenny" - The Telemarketers Nightmare

    Hello Thanks for the help. I'm struggling a bit and hoping you can help out. 1.) Firstly, I don't see the three directories (in the script) your referring to: greeting, mainloop, and noinputloop. Can you highlight these in the scrip. 2.) What directories did you put lenny1, lenny2 etc. into...
  4. M

    "Lenny" - The Telemarketers Nightmare

    Hello Has anyone got this working on their switch and if so how did you go about setting it up. Whenever I call the number I get a popup window that displays "Temporarily Unavailable". Thanks
  5. M

    Voicemail Variables

    Thanks very much. This worked out perfectly.
  6. M

    Disabling Voicemail Password (PIN)

    Hello I want to check a virtual voicemail number 700 from extensions 202,203,205, 206 & 207. I've got a dialplan set up so that when I dial *700 I go directly into the mailbox, however I'd like to remove the password authentication. Would this work for me...
  7. M

    Voicemail Variables

    Oops. I found the problem with the caller ID instructions; they were incomplete. I had "vm_caller_id_number=false" instead of "vm_say_caller_id_number=false". Any idea about not requiring the password to be entered?
  8. M

    Voicemail Variables

    Hello Thanks again for the help. **700 didn't work but *700 did. Unfortunately when I play a message then the caller ID is also being played. I've included a screen shot of my set up. In addition I added the "action" to not ask for a password, however this didn't work. Any ideas what I've not...
  9. M

    Voicemail Variables

    Hello Would anyone be kind enough to post a picture of a voicemail variable so I can use it as template to setup other variables? If I want to set up two variables is that two new dialplans or one? I'm interested in setting up "vm_say_caller_id_number" and "vm_say_date_time". This is for...
  10. M

    Voicemail Variables

    Hello Thanks for the feedback. I've never had the opportunity to create a dial plan as the previous switch I had was FreePBX and this type of setting already existed. All I needed to do was turn it on or off via the GUI. Having said that, I did attempt to create a dial plan for...
  11. M

    Voicemail Variables

    Hello I'd like to be able to control the playing of time. date and caller ID when listening to a voicemail message. From my reading it looks like I do this "Advance - Variables" in the "Dialplan". When I scroll to each of these locations I don't see the options to do this. The only settings...
  12. M

    "Lenny" - The Telemarketers Nightmare

    Okay. Thanks for confirming this. I'll look into it some more and see what I come up with.
  13. M

    "Lenny" - The Telemarketers Nightmare

    Hello Here's an update. Thanks again for the help. I want to be able to transfer an outside call to "Lenny" which is going to be extension 789. So I've created an extension 789. In "Dial Plan Manager" I've created a plan with the name of "Lenny" and a number of "789". When I call extension 789...
  14. M

    "Lenny" - The Telemarketers Nightmare

    Hello Thanks for the feed back. I'm slowly making my way through this. Can you please tell me where the I enter the information as pictured above and is it only the one line? I've included a screen shot of the above picture with a red marking indicating the line I'm referring to. I'm new to...
  15. M

    "Lenny" - The Telemarketers Nightmare

    Thanks very much for your help. I've never worked with a script. Are you able to provide details on how I get it to work? For example where do I copy the script to and what directories do I need to create. I have the sound files from the FreePBX install, but where would they go?
  16. M

    "Lenny" - The Telemarketers Nightmare

    Hello 1st time posting so I'm not sure if I'm asking the the right thread. I use to have "Lenny" set up on FreePBX as DN 789. Whenever a Telemarketer would call, I'd transfer them to DN 789. Can "Lenny" be set up on FusionPBX and if so can someone please post the instructions. Thanks in...