Search results

All my my client handsets have at minimum firmware version 84 and almost all of them had an issue, although like you say not all of them which is weird. I plan on switching back to HTTPS asap just trying to figure out what the best new certificate to get is (any recommendations?). One issue I...

Yep same thing happened to me yesterday, clients couldn’t access their remote directory and if they factory reset the handset it wouldn’t auto provision. To fix it I disabled checking for valid certificates and changed the provisioning URL in RPS from HTTPS to HTTP.

{"NONE", CC_MEMBER_CANCEL_REASON_NONE}, {"TIMEOUT", CC_MEMBER_CANCEL_REASON_TIMEOUT}, {"NO_AGENT_TIMEOUT", CC_MEMBER_CANCEL_REASON_NO_AGENT_TIMEOUT}, {"BREAK_OUT", CC_MEMBER_CANCEL_REASON_BREAK_OUT}, {"EXIT_WITH_KEY", CC_MEMBER_CANCEL_REASON_EXIT_WITH_KEY}...

I read on a freeswitch forum that somebody wrote a Lua script that dynamically created call queue's on the fly, maybe that's something you can look into.

update: just removed the freeswitch databases (rm /var/lib/freeswitch/db/*.db) and restarted freeswitch fixed the issue.

They might want you to add a + in front of the country code

Just ask them what they are receiving and how they expect it to be formatted.

Hi Guys, I've noticed recently when somebody calls into a queue and I look at the "Active Call Center" app the wait time is always starting from around 2:50sec and not from 0. This is happening for all callers in all my clients call centres, I'm sure this wasn't always the case though. Has...

Can you screenshot your settings

That's very cool Great job very cool. It would be great if you could add that into the personal/extension voicemail as well and maybe have the option to create an initial voicemail greeting where it takes the extension's first and last name. So the default voicemail greeting would be...

Do you have PCMA as an allowed codec and then freeswitch can transcode the call.

https://asterisk-pbx.ru/wiki/freeswitch/dp/fs_xml_dialplan/examples Check out example 22

That actually doesn't seem too bad. Have you used their platform?

Whats the pricing like for the Vodia system?

There's newer firmer than that on the Yealink site, they are up to: T54W(T57W,T53W,T53,T53C,T54,T57)-96.86.0.23.rom They've just uploaded it a little differently this time because they needed to attach some important upgrade notes. Check this link...

We use Bria Enterprise for a softphone app and it really blows away anything from 3CX or VitalPBX. We also use Queuemetrics for call centre reporting and dashboards and again that blows away anything from 3CX or VitalPBX. VitalPBX as far as im aware isn't open source and from what I've read on...

Hello there

Nice, have you shared anywhere or plan to? I wouldn't mind testing it out.

I've noticed with some handsets if you set the callflow BLF key value to just the feature code *30 sometimes the light drops off whereas if you set the value to flow+*30@domain.pbx.com it works fine.

From the top of my head something like 10 CHF (swiss franc) per user per month - minimum 5 users. Only the queuemetrics-live is compatible with FusionPBX and it handles multi-tenancy. The queue metrics guys also have a few scripts to help automate the provisioning and setup of new clients...