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something is wrong because that's not how it should work. What version of FusionPBX are you using?

I followed these instructions to get it working: https://forums.telcobridges.com/tbwiki/FreeSBC:FusionPBX It take a bit of time to understand how and why they do things in the platform but once you get your head around that it's all logical. If I was going to take mine into production i'd...

FreeSBC/ProSBC - I've tested it successfully, pricing is great, it's a commercial product with support. Although I never used it in a production environment.

Have you set an outbound callerID in your extension?

I have modified the xml_cdr.php page for reporting. You can perform a search on that page and then schedule reports to be emailed out in either PDF or CSV format for a specific period of time (ie. Previous day, Last 7 days, Last Month etc) and you can also select the Timezone for that period...

What details do you want in the report?

It's a big job creating a HA cluster in the end I went with a more expensive option and that was using an out of the box product from https://telium.io/en/high-availability-for-freeswitch/screenshots/ It will failover without even dropping a call. Expensive but highly recommended for carrier...

The most simple type of cluster is using DNS, for example on AWS I used route53 health check to monitor the status of freeswitch. If a freeswitch server was down everything would re-register to the second server. With this style of cluster you need to ensure each server has enough capacity to...

Are you looking for a full load sharing cluster or just a 2 server with failover scenario?

I've been using ASTPP for years and it's been working very well.

Maybe check out a softphone like Ringotel they have built in CRM integration

Yes just use Call2Teams

Check the postgres default timezone

I just posted a similar issue last night on this forum. Are you phones ringing as part of a ring group? https://www.pbxforums.com/threads/ring-group-timeout-120-seconds.6379/

Hey Guys, I have ring groups setup using both “enterprise” and “simultaneous”. I set the ring group timeout for 400 seconds and set the timeout for each extension in the ring group to 400 seconds. However all calls hangup at 120 seconds. Also note I play a greeting file at the start of the ring...

Has anybody run into this issue, i’ll give you an example: If I have two ring groups MAINLINE_RG1 (5500) and MAINLINE_RG2 (5501) MAINLINE_RG1 (5500) - Rings a few phones for 20 seconds then goes to MAINLINE_RG2 (5501) and rings a few more phones. If I set the CallerID Name Prefix in 5500 to...

Callbacks are quite an advanced call centre feature and unless it's done right it'll cause more problems than it'll solve. For example: What number does it call back? How many times does it attempt to call the person back? When does it call them back? If the the callback script can't get though...

Hey Guys, Does anybody know what's supposed to happen when you set a key as protected = "True" in device profiles?

Try this: Add the agent again and press SAVE -> RESTART Remove the agent and press SAVE -> RESTART check again

That's probably it, my master branch is about 1 month old.