Hey Guys, I have ring groups setup using both “enterprise” and “simultaneous”. I set the ring group timeout for 400 seconds and set the timeout for each extension in the ring group to 400 seconds. However all calls hangup at 120 seconds. Also note I play a greeting file at the start of the ring group that “answers” the call. I thought it might be the handsets so I registered an acrobits softphone and tested again..same issue. This is with latest master and latest stable branch systems.
Does anybody know what this may be and how to fix it?
From the acrobits softphone I get this from Freeswitch:
2022-08-31 19:06:11.064131 93.90% [DEBUG] sofia.c:7499 Channel sofia/internal-5060/2002@10.65.10.3:13540 entering state [terminated][480]
2022-08-31 19:06:11.064131 93.90% [NOTICE] sofia.c:8738 Hangup sofia/internal-5060/2002@10.65.10.3:13540 [CS_CONSUME_MEDIA] [NO_USER_RESPONSE]
From the Yealink I get this from Freeswitch:
2022-08-31 19:10:30.876106 91.67% [DEBUG] sofia.c:7499 Channel sofia/internal-5060/2001@172.16.0.10:11972 entering state [terminated][486]
2022-08-31 19:10:30.876106 91.67% [NOTICE] sofia.c:8738 Hangup sofia/internal-5060/2001@172.16.0.10:11972 [CS_CONSUME_MEDIA] [USER_BUSY]
So im thinking it's obviously something to do with the phones/endpoints timing out. I'm guessing there must be a setting somewhere on the Yealinks to extend the ring time, any insight into this would be great.
Does anybody know what this may be and how to fix it?
From the acrobits softphone I get this from Freeswitch:
2022-08-31 19:06:11.064131 93.90% [DEBUG] sofia.c:7499 Channel sofia/internal-5060/2002@10.65.10.3:13540 entering state [terminated][480]
2022-08-31 19:06:11.064131 93.90% [NOTICE] sofia.c:8738 Hangup sofia/internal-5060/2002@10.65.10.3:13540 [CS_CONSUME_MEDIA] [NO_USER_RESPONSE]
From the Yealink I get this from Freeswitch:
2022-08-31 19:10:30.876106 91.67% [DEBUG] sofia.c:7499 Channel sofia/internal-5060/2001@172.16.0.10:11972 entering state [terminated][486]
2022-08-31 19:10:30.876106 91.67% [NOTICE] sofia.c:8738 Hangup sofia/internal-5060/2001@172.16.0.10:11972 [CS_CONSUME_MEDIA] [USER_BUSY]
So im thinking it's obviously something to do with the phones/endpoints timing out. I'm guessing there must be a setting somewhere on the Yealinks to extend the ring time, any insight into this would be great.