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    DND Feature Sync

    Further testing and missed adding one setting, however now I have another issue: After rebooting the system flushing the cache etc. The phone and portal both have DND disables, I log into the portal and set DND enabled, The phone gets set to DND enabled correctly, I then disable DND from the...
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    DND Feature Sync

    Hi Guys, Ive followed all the guides on how to get DND feature sync to work. Enabling it via config files on my yealink and I commenting phone_events section in a lua file. So I just wanted to check to see if anybody has it working and if it’s possible. If I press DND on the handset it sync’s...
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    One audio on dual stack 4G networks

    Have you tried SIP TCP?
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    Fusion PBX Whitelabel or Rebranding

    @Telex Let me know if you are still looking for somebody I know a graphic designer who has pre-built theme's (dark mode and a few others) or also can fully customise a theme for you via the FusionPBX theme variables. From memory they charge $200 for a prebuilt theme, $500 for a fully customised...
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    what type of HA is mostly everyone doing

    I've just about to start testing out Telium https://telium.io/en/high-availability-for-freeswitch/
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    Error while trying to export CDRs

    Are you using the latest version of FusionPBX
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    Multi-Server Setup?

    Did you end up working this one out?
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    One call at a time?

    Disable call waiting on the handsets
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    Calling Card Feature

    Maybe check out ASTPP, it's freeswitch based as well.
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    HIPAA Compliant. Help needed

    I'm pretty sure you only need HIPPA compliance when storing call recording and fax's for patient data. You can integrate Freeswitch with CallCabinet pretty easily, their solution is fully HIPPA compliant and while still expensive it's still very competitive with against other HIPPA compliant...
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    SOLVED No BLF lights + BLF that don't update

    Make sure SIP ALG is disabled and also try a different router, this is the most common issue with BLF issues.
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    Can agents log in/out from softphone

    From memory I think it's *22 to login/logout, just setup a speed dial for that: https://docs.fusionpbx.com/en/latest/applications/call_center.html
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    SQL ERR

    The weird thing is the FusionPBX backup and maintenance scripts HERE don't have anything to do with the sqlite DB. However my issue occurred at the exact time the backup and maintenance scripts run, but i've had a couple of other smaller issues with SQLite and they all started at exactly 6:20am...
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    SQL ERR

    Thanks for the info. I seem to be getting these sqlite errors every now and then, this was by the worst though. They all happen at exactly 6:30am in the morning as well and thats exactly the time the cron job is set for to run the FusionPBX backup and maintenance scripts (just disabled them)...
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    SQL ERR

    I just had the same thing this morning, crashed my system. Freeswitch 1.8 and Fusion 4.4. It's been running flawlessly for over 12 months then this, even after restarting freeswitch I wasn't getting any registrations, so I restored a backup from earlier in the night. Are you still running...
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    Exit Key Call Centre

    It's called the timeout action.
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    Call Centre Queue Priority

    You will need to set the cc_base_score for the caller. From my understanding it works like this for every second a caller is a queue they get 1 point. Let's say you have an agent answering calls for 3 queue's. Caller 1 has been waiting for 7 minutes = Score of 420 Caller 2 has been waiting for...
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    AWS audio delay and rtp timer.

    I mean how are you testing for the missing audio but it sounds like you have the actual packet captures. I've had clients tell me audio is breaking up or missing the first few seconds but they are testing by calling their mobile in one ear and the deskphone in the other ear and because of noise...
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    AWS audio delay and rtp timer.

    How are you testing this?
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    Linking Callflows with Conditions

    Hi Guys, We have a client where we've setup "Call Flows" that link to each other and BLF buttons on the handset to control them. ie. When "Call Flow 1" is enabled it's destination is "Call Flow 2". What i'd like to do is have a setting so we can say if Call Flow 1 status is TURN ON then...