Hi Guys,
We have a client where we've setup "Call Flows" that link to each other and BLF buttons on the handset to control them.
ie.
When "Call Flow 1" is enabled it's destination is "Call Flow 2".
What i'd like to do is have a setting so we can say if Call Flow 1 status is TURN ON then users are not able to TURN ON Call Flow 2. Basically one one of the call flows is able to be enabled at the same time. This is a feature of their old phone system they would like to keep so it would be great if there's a way I can do that in Fusion.
We have a client where we've setup "Call Flows" that link to each other and BLF buttons on the handset to control them.
ie.
When "Call Flow 1" is enabled it's destination is "Call Flow 2".
What i'd like to do is have a setting so we can say if Call Flow 1 status is TURN ON then users are not able to TURN ON Call Flow 2. Basically one one of the call flows is able to be enabled at the same time. This is a feature of their old phone system they would like to keep so it would be great if there's a way I can do that in Fusion.