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    Call Center Queue Actin Weird

    Try this: Add the agent again and press SAVE -> RESTART Remove the agent and press SAVE -> RESTART check again
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    Debian 11 and Fail2ban Issues

    That's probably it, my master branch is about 1 month old.
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    Debian 11 and Fail2ban Issues

    I'm running debian 11 with latest master branch FusionPBX and Fail2ban 11.2. I've been using this for about 4 months now, not huge call volume but i've had no issues.
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    Debian 11 and Fail2ban Issues

    I’m using Debian 11 and have no issues at all.
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    SOLVED Zoiper not ring when iphone off

    You need to buy the push notification add-on otherwise the iphone will shutdown the app running in the background
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    Announce Sound and Announce Position block the bridging of the caller and the agent

    I had the same issue so don't offer the "announce position" to clients. I ask clients get a MoH file recorded and every 60 seconds have the voice over artist say "press 1 if you'd like to leave a message and receive a callback" if somebody press's 1 they are asked to leave a message and return...
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    FusionPBX v5 DSS Key Icons

    You can't change the icon's the icon on a Yealink, I think that extra settings is for other phones like Fanvil or Htek (forget which one)
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    vTiger in fusionPBX

    What sort of integration are you looking for exactly because there's a few softphones that can integrate into CRM's
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    Ring Group Rollover

    I tested this on the latest version of Freeswitch and FusionPBX. It doesn't crash the system, there is a small hit to the CPU. I was testing on an AWS small instance and the CPU went from 5% utilisation to 35% then sat at around 25% until I hung up. So on a decent sized production system there...
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    SQLite is busy

    I found a good explanation for this on the freeswitch mailing list: There are 300 tries to complete each request. SQLite is fast and most of the time completes requests right away, but sometimes it may be busy for a real bit. This exact line tells you that there are 299 tries left so it is OK...
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    Ring Group Rollover

    You'll either need a use a call centre queue using top-down strategy or you can adjust the ring group to look like this: Extension 100 timeout 10 Extension 101 timeout 10 Extension 100 timeout 10 Extension 101 timeout 10 Extension 100 timeout 10 Extension 101 timeout 10 Extension 100 timeout 10...
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    Webphone

    Does anybody know if this softphone can do an attended transfer? If it can what are the steps?
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    Teams Integration

    I notice Mark just added a new parameter today contact-in-ping that is required for TEAMS integration. Have you set that? Maybe post up everything you have done so far and i'll help with the testing as well.
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    Creating Portsip Sip Client QR Code generator app for Fusionpbx

    W where did you get that information from?
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    Sticky Agent

    It’s an asterisk feature where calls will attempt to route back to the agent the caller last spoke with (if that agent is available)
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    What billing software package recommended for FusionPBX

    Something I've been testing recently is this http://voisonics.com/sipsentry/ for an extra layer of protection. In general I block all international destinations except for a few major countries and only open others on request, I use voipmonitor and have been slowly adding notifications in there...
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    What billing software package recommended for FusionPBX

    I thought exactly the same thing but the software itself looked quite good although quite complex but after a few weeks of testing i'm now really starting to understand it and i'm actually very impressed with the feature set it's becoming easier to use. Feature wise it's on par with most of the...
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    What billing software package recommended for FusionPBX

    Im still learning how to use it as with any billing system they are bit complex at the start. The integration piece is really simple, it's basically a one click integration and it imports all of your domains and starts importing the CDR's. So far I'm impressed they also made a change for me...
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    What billing software package recommended for FusionPBX

    I just purchased neon-soft and testing it now. I'll let you know how it goes.