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Hi, it seems that FS does not skip/logoff agents that are disconnected (for example if they have a softphone that is down). So, for example, a tiered call center queue will always try to call an agent (the first one) that simply does not exist at that moment (and the pbx know that it cannot call...

I cannot run this :( I created a new inbound route, before the default one in the list, that sends to a different target. If I leave only the same condition on "destination_number", it works and I go to the alternative target. If then try to add an other condition on "caller_id_number", it does...

Hi, I have this same "strange request" :) Basically what I need is to use a single SIP trunk, and then to have: - a "default route", that is the target ring group where all standard calls will go - many "priority routes". This routes will be based on the CALLERID number (the callED will be the...

Hi, did you solve? thanks

very very interesting, I'll try it ASAP

Hi, I've an inbound destination that forwards to a ring group (two extension, simultaneous calls). If I enable "fax detection" on the destination, every incoming call became mute. The call is answered (the callers can see it as answered, and we can see it on active calls), but we do not hear...

I tried FusionPBX - pfSense - Internet - Fortigate - phone using Grandstream as phone, or Jitsi, all ok using some old Cisco 303, nothing (phone registered, but no signal for incoming call) however, pfSense can work well. You may have only the standard trouble with NAT to solve..

It seems that the key is the "answer" action, that a "default" Destination does not set in dp. I noticed that in this case, if I call to a ring group, while phones are ringing the call has not been answered, and this explains why I hear ring tones instead of music. If my Destination has the...

Wow. I didn't notice that when there is a fax server configured, the destination page shows a "fax detection" option. That's great, thanks.

Hi, I need to detect an incoming fax and transfer it to fax server app. I noticed that there are "fax_detect" and "spandsp_start_fax_detect" apps. What is the difference? My inbound route has a destination that point to a ring group (or a call center), how may I edit dialplan to create this...

Hi, I've same problem. Selecting a music as ring back to music does not change anything, still hearing ringing. Using the same selection as greeting I can hear it, so the file is ok. Also using default moh as ring back musing doesn't change nothing. Any idea? thanks