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you are missing something. The caller ID needs to be assigned to the extension and the setting I posted above also has to be added. Restart your gateway after changes and just for good measure, flush the cache

Did you add your provider to ACL list? Also, flash cache, reload XML?

@ou812 I'll be glad to help. DM me and we can connect

I hope you also made sure that TLS actually worked 100% on some device. It's not always easy to get it going the first time. So it may seem like nothing works until the right combination is used. There is a lot involved in setting it up

This setting is important. Make sure you have it. Attach your INVITE for further troubleshooting

The two biggest differences I see are: 1) you use port 5060 for FusionPBX. This is usually an internal profile. Use port 5080 (external profile) for communications with your trunks. 2) The To headers are different. You're not sending the call to the same destination.

Why not make a speed dial on the reception phone to dial the door lock and open it?

I only run TLS for all phones for this reason. I haven't had any routing issues in 6 years after we switched. Before that, each customer was a whole new challenge.

It's most likely the client side with the Ubiquiti gateway that has an issue with routing problems. To confirm, take the phone and put it on a different connection. If you can't take it out of the client's side, use an LTE modem. You can check the third number in the firmware (Example...

Hello, I missed this message. The short answer is to use the new script. But you can backup and restore your existing database after the install. This is the best approach for your scenario. There is no need to have FusionPBX 5.3. There is very little FusionPBX left in FS PBX. The version really...

Hey everyone, Just a quick heads-up for all US providers, resellers, and wholesalers: The FCC’s deadline to implement your own STIR/SHAKEN certificate-based authentication is coming up fast—June 20, 2025. What does this mean for you? You’ll need to get your SPC token and obtain your own...

Assign these numbers as the Caller ID for extensions.

Without any logs, it's hard to say, but I bet on SIP ALG and routing issues. If it works with one connection and not the other, it's usually the routing (NAT) issues

This is an issue with RTP. SIP worked to establish the call but Freeswitch found no Suitable RTP Candidates. [DEBUG] switch_core_media.c:4254 Searching for rtp candidate. [DEBUG] switch_core_media.c:4254 Searching for rtcp candidate. [DEBUG] switch_core_media.c:4307...

Sometimes you need to set the variables inline otherwise, they are not available until later in the dialplan. You can check the freeswitch console and see when they actually get set and called. It got me a few times. The order means nothing if the variable is not getting set until later by...

You need to subscribe to events and listen to register and unregister events, and then you can redirect them to save them in the DB (the easiest way). After you have this a simple web page that can display records from DB will do. You can then make it more sophisticated by adding some graphics...

The best and most user-friendly way to do this is to let the user know that they have entered incorrect information. A better way is to implement 2FA which will help with brute forcing. Even better way is not to have authenticated=true in the system. I was able to hack that in 2 seconds, even...

And you can override that on the tenant level in Domain Settings

I'm sure it can be done by modifying the voicemail.lua script

Hi there! I noticed you posted this in the FS PBX subforum. For issues related specifically to FusionPBX, you'll want to repost your question in the FusionPBX subforum for the best support. In FS PBX, we've addressed all concerns with improper CDR labeling some time ago, as we understand how...