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Thanks but that did not work. The 'user_exists' condition probably looks only at extensions, not inbound routes.

The above scenario describes a 3-way conference call. Your agent calls the first party and puts them on hold. Then he calls the second party and connects everyone or connects the 2 parties and exits the call but there is no call from the first party to the second party in this scenario.

My PBX has 11-digit Destinations (Inbound Routes) and 10-digit Extensions. If extension 1000 dials extension 5141234567 then the call is processed as an internal transfer. However, if extension 1000 dials Destination 15141234567 then the call is sent to an Outbound route and processed via an...

Not sure if this is a problem, but I noticed a couple of issues with the new "call_direction-outbound rule" that is now created for each new "outbound route" 1. Initially the Regex in the "call_direction-outbound rule" is the same as the Regex in the matching "outbound route". However, if I...

My "Outbound Routes" Dialplan contains the 2 lines below and I am wondering if the "set provider prefix" is safe to delete from the Dialplan because the "action bridge statement" sends the provider prefix anyways. The "set provider prefix" line is generated when we create a new Outbound Route in...

Our 911 outbound route sends an email to us each time an end user dials 911. The lua script below works fine except it does not list the caller id name. Anyone know how to fix this? email.lua ${email_to} ${email_from} '' '911 Alert!' '${sip_from_user}@${domain_name} ${emergency_caller_id_name}...

Is there a special way to get voicemail notifications to work on Groundwire? With FreePBX it works right out of the box. Groundwire shows how many voicemails are stored and updates almost immediately when I add or delete a voicemail. In FusionPBX I get nothing. Is there any special setting to...

Thanks guys

That's a great explanation. Thanks.

Yes but multiple registrations is supported and it would be is to know if there is a way to transfer to another phone after you answer.

My end user wants all 3 phones to ring simultaneously and anyone can pick up the call. I understand this is easily done with multiple registrations e.g. register extensions 101 on all 3 phones. However, how does he transfer the calls from phone 1 to phone 2 after phone 1 picks up the call?

Is there a setting to prevent fusionpbx to switch to the Dashboard screen when switching domains? I would prefer if it stays on the same screen. For example if I am reviewing Call Detail Records and I switch to another domain, I probably want to continue looking at the CDR but fusionpbx switches...

Thanks

Is there any way to automate the cleanup of the CDR, Fax log, Fax queue and Email queue? I just started with FusionPBX and can not find any cleanup routine that would help.

So I got it narrowed down to fax initially failing and then going through on the second attempt (not sure if it's the same call or new call) d75bfed2-f65f-4694-a83a-b33b78d7240b Fax processing not successful - result (49) The call dropped prematurely. .. d75bfed2-f65f-4694-a83a-b33b78d7240b...

No one? It is driving me crazy. Every incoming fax works and triggers the email queue except for ONE number. Whenever I get a fax from that specific number, fusionpbx does not email the fax to me even though everything else looks ok. Fax received ok. Tif and PDF is in the inbox. There has got to...

I can't delete faxes from the Fax Queue GUI. I have 3 failed faxes in the Queue and when I select them and delete them they do not delete. I checked the directory "/var/lib/storage/freeswitch/mydomain.com/7000/sent/" and the files are still there, If I delete them manually at the command line...

So I did a Winmerge log comparison between 2 other faxes where one emailed the page to me and the other one did not. As far as I can tell, the ONLY difference between the 2 logs is as follows: FAX2EMAIL FAILS Remote station id: CGI SEE/PERCEPTÿÿÿÿ fax_remote_station_id...

Is there any way to increase the freeswitch log file verbosity and debug level from the fusionpbx GUI? If not then where do I make these changes? I need to increase the log verbosity to see why my fax2email is failing

Did you enter your email server credentials in Default Settings?