Search results

  1. D

    Loopback Destinations (Inbound Routes) as internal transfers

    Yes. That's what I did but I was hoping there is a better way. I created an internal outbound route (order 50) with regex ^1(\d{10})$ that matches my 11-digit Destinations. Now every outbound call checks the internal route first and transfers the call internally if there is a match. It works...
  2. D

    Call_Direction-Outbound Route issues

    ^0\d{6,20}$ catches overseas calls starting with zero but I think I get the idea. ^0\d{6,20}$|^1\d{10}$|(^911$|^933$) regex in a 'call_direction-outbound' rule should catch USA, overseas and 911 calls.
  3. D

    911 Outbound Route lua Email

    ${effective_caller_id_name}, ${effective_caller_id_number} did not work. I'll try ${sip_from_display}. Thanks.
  4. D

    Updating CLI after attended transfer

    Normally the scenario you are describing is only possible when A, B, and C are all on the same PBX system. If B and C are on POTS lines then A can not release the line after establishing a 3-way conference. This would disconnect B and C. I am still learning fusionpbx but if they have an...
  5. D

    Call_Direction-Outbound Route issues

    So you delete all 'call_direction-outbound' rules and you keep only one with regex ^0\d{6,20}$ to catch all routes? If that works for proper CDR then it's much easier than maintaining multiple 'call_direction-outbound' rules.
  6. D

    Loopback Destinations (Inbound Routes) as internal transfers

    Thanks but that did not work. The 'user_exists' condition probably looks only at extensions, not inbound routes.
  7. D

    Updating CLI after attended transfer

    The above scenario describes a 3-way conference call. Your agent calls the first party and puts them on hold. Then he calls the second party and connects everyone or connects the 2 parties and exits the call but there is no call from the first party to the second party in this scenario.
  8. D

    Loopback Destinations (Inbound Routes) as internal transfers

    My PBX has 11-digit Destinations (Inbound Routes) and 10-digit Extensions. If extension 1000 dials extension 5141234567 then the call is processed as an internal transfer. However, if extension 1000 dials Destination 15141234567 then the call is sent to an Outbound route and processed via an...
  9. D

    Call_Direction-Outbound Route issues

    Not sure if this is a problem, but I noticed a couple of issues with the new "call_direction-outbound rule" that is now created for each new "outbound route" 1. Initially the Regex in the "call_direction-outbound rule" is the same as the Regex in the matching "outbound route". However, if I...
  10. D

    Safe to delete "Action set provider_prefix" in Outbound Routes?

    My "Outbound Routes" Dialplan contains the 2 lines below and I am wondering if the "set provider prefix" is safe to delete from the Dialplan because the "action bridge statement" sends the provider prefix anyways. The "set provider prefix" line is generated when we create a new Outbound Route in...
  11. D

    911 Outbound Route lua Email

    Our 911 outbound route sends an email to us each time an end user dials 911. The lua script below works fine except it does not list the caller id name. Anyone know how to fix this? email.lua ${email_to} ${email_from} '' '911 Alert!' '${sip_from_user}@${domain_name} ${emergency_caller_id_name}...
  12. D

    Groundwire Voicemail notification

    Is there a special way to get voicemail notifications to work on Groundwire? With FreePBX it works right out of the box. Groundwire shows how many voicemails are stored and updates almost immediately when I add or delete a voicemail. In FusionPBX I get nothing. Is there any special setting to...
  13. D

    Call Transfer with Multiple Registrations

    That's a great explanation. Thanks.
  14. D

    Call Transfer with Multiple Registrations

    Yes but multiple registrations is supported and it would be is to know if there is a way to transfer to another phone after you answer.
  15. D

    Call Transfer with Multiple Registrations

    My end user wants all 3 phones to ring simultaneously and anyone can pick up the call. I understand this is easily done with multiple registrations e.g. register extensions 101 on all 3 phones. However, how does he transfer the calls from phone 1 to phone 2 after phone 1 picks up the call?
  16. D

    Switching to Dashboard when Changing Domains

    Is there a setting to prevent fusionpbx to switch to the Dashboard screen when switching domains? I would prefer if it stays on the same screen. For example if I am reviewing Call Detail Records and I switch to another domain, I probably want to continue looking at the CDR but fusionpbx switches...
  17. D

    Fax, Email, CDR Cleanup

    Is there any way to automate the cleanup of the CDR, Fax log, Fax queue and Email queue? I just started with FusionPBX and can not find any cleanup routine that would help.
  18. D

    Fax2Email intermittent problems

    So I got it narrowed down to fax initially failing and then going through on the second attempt (not sure if it's the same call or new call) d75bfed2-f65f-4694-a83a-b33b78d7240b Fax processing not successful - result (49) The call dropped prematurely. .. d75bfed2-f65f-4694-a83a-b33b78d7240b...