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I reviewed the ring group script and confirmed there was a bug impacting both FusionPBX and FS PBX, as we relied on that script to some extent. We've fixed it for FS PBX, and this fix will be included in the next update for everyone. Thanks to @andre96 and @dcitelecom for providing the precise...

Have you looked at the FS CLI log? There is probably an explanation for why it drops the call.

You may need to just bite the bullet and reconfigure the phones. Whatever workaround you end up finding will cost you more in future management time. It's better to just do it right from the beginning. It looks like these phones were possibly connected to an Asterisk-based system before, which...

What happens when the user rejects a call? Does the call get dropped instead of going to the exit destination?

On the main dashboard, you can see the version at the bottom of the screen. To check the current version, visit the GitHub releases page. https://github.com/nemerald-voip/fspbx We make minor fixes between major releases as they are reported to us. You can always run git pull on your server...

You would need to reconfigure your SIP profile to accommodate one of those ports. And open up the firewall to allow traffic to that port.

They are not sending you a response, or they don't know how to send you a response. In your provider settings (their portal, not your PBX), did you tell them to use port 5080? If not, chances are they are sending the traffic back to you on port 5060. You also need to whitelist their IP address...

You would need to post a call SIP log to find out. Without logs, your guess is as good as mine.

We released an update to utilize the enabled_default setting. If this setting is disabled, a voicemail box will not be created when an extension is made or imported. This behavior can be overridden at the tenant level.

@RCCradio Run this command on your server supervisorctl restart all Turned out not all services start after this big update. We moved to PHP 8.4, and some services need a fresh start.

This is a Freeswitch thing, and there is not much way around it. If we show only one line per call, it will display the last leg's info. One line per call is the most desirable way to present the info, according to customer feedback. It works really well in most cases, but there are situations...

This is for any SMS-enabled numbers, both mobile and business.

We’re excited to announce that the new Messaging module is now available in FS PBX 1.5.0. The Messaging module adds a modern chat-style interface directly inside FS PBX, making it easy to manage conversations in the same platform you already use for business communications. It includes a...

I think there are ways to improve this process. I'm going to think of something

Both of the above would work

Show us your ring group settings so we can see what we are working with. It's likely a misconfiguration

The proxy setting controls your outbound traffic. Not inbound. Most providers expect inbound traffic on port 5060.

For inbound, it may matter, but all providers can automatically fail over to another IP if there is no response from the primary IP. You just need to set up your trunks to do so.

In your screenshot, you clearly disabled the REGISTER option. But you only need it when you set up a provider to use registration vs IP authentication. For IP authentication, it's ok to have no registration.

Does the server have a local IP? Set up your .env file to work with the local IP. Use your local IP instead of a domain. https://www.fspbx.com/docs/troubleshooting/error-419/