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Thanks for the reply, but the way it's worked in the past is that that extension would only "ring" for 5 seconds, and the timeout is still 40sec overall. I have also tried with Simultaneous strategy, but it makes no difference. Regardless, the call never makes it past 30 seconds anyway.

Hi All, Having an issue with ring groups in 5.5.13. I'm sure there is something simple I'm missing but I can't put my finger on it. (Screenshot 1 - Ringgroups.png and .txt for log) The call comes in fine and the ring group works as expected until the 30 second mark (even though it's set to...

Final (working) config ended up as per the screenshot below.

EasyBB, that worked a treat! Thanks!

Hi all, first post to the forum (and also first Fusion setup). I've found these forums extremely helpful setting everything up however I need a little help with an inbound route for a 100 number block. We have a 100 number block starting xxxx5000 through xxxx5099 and extensions 200-299. I have...