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  1. R

    Instructions for setting up ISP fail-over, not server fail-over

    Thanks,that's what I was thinking, but I checked and remembered our trunks use credentials not IP, so it should be able to reconnect to the trunk on IP failover. I was looking at the logs this morning wrong, and it did in fact change over, we just didn't get any calls during the hour the primary...
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    Instructions for setting up ISP fail-over, not server fail-over

    It does, I will do that. For some reason, I was thinking there would be issues with the SIP provider, but just realized the SIP provider doesn't contact the Server, the Server contacts the SIP provider, so it shouldn't matter what External IP the server has.
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    Instructions for setting up ISP fail-over, not server fail-over

    We use a Unifi UDM SE, and our Primary internet is provided by ISP 1, with a static IP, and we have a fail-over internet set-up from ISP 2, with a static IP. Our internet from ISP 1, does go up and down, more than it should, but where we are, it's the only non-cell based option. We don't use a...
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    Restore functions not restoring .env settings

    So had a Virtual machine crash during a windows update last week, and the phone system wouldn't come back. I decided to just start fresh, and wiped windows 11 off the computer and loaded debian 12. Once I was able to runt he restore script from this post...
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    productively and future

    We use it for our company phone system, which has about 200 lines for an operator to answer, and about 100 automated voice to text message lines as well. have not had a single issue with the operation of the system.
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    Call History question/quirk

    I have a number of DIDs that when called get forwarded to an outside number. I have it set to where the CallerID changes to the DID number when FSPBX makes the outbound call, using Outbound dial plans with prefixes. The issue with the call history, is it never shows the CallerID of the original...
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    Disabled Phone number, or set to hang up, reties 4 times

    NVGcom. With Telnyx, if a call is a short duration call, less than 6 seconds, there is an extra charge, once short duration calls amount to over 15% of your calls. This is why I was just having them hangup. I was removing them from my PBX, but Then it's not as easy to check for unused numbers...
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    Disabled Phone number, or set to hang up, reties 4 times

    Thanks, I found that out before. Also found out that any changes made in the XML side, would be overwritten when using the Main Dialplan page. Found this out when working on removing the privacy header, as I initially started in the XML.
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    Preventing extensions to make outside calls

    Sorry, now I understand I didn't realize the external extension was a member of the ring group. Is the user just set to forward calls to the external number? Are the 300-303 users part of the ringgroup? May need to add that users extension to the list, so that extension is set to allow external...
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    Preventing extensions to make outside calls

    Pretty sure the ring group only applies to incoming calls, as it just sets what extension to call simultaneously. So, they won't apply when calling from the extension, as you're not actually calling from the ring group.
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    Disabled Phone number, or set to hang up, reties 4 times

    Ok so on the inbound dialplan for the number that is disabled If Put put the following line in <action application="respond" data="603 Declined"/> It stops retrying. I placed the line right before the Hangup command. TagTypeDataOrder...
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    Disabled Phone number, or set to hang up, reties 4 times

    yeah. I will see if I can set anything to send the code. It's not a big issue, just makes the call history look larger than it is.
  13. R

    Disabled Phone number, or set to hang up, reties 4 times

    That's what i was thinking, as even Telnyx logs show them retrying. Their call log shows a Hangup Detail of "recv_refuse" and a SIP Response code of "480" Based on what I can see it looks like the response code, should be a "603" (Network Blocked), instead of a "480" (Temporarily Unavailable)...
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    Disabled Phone number, or set to hang up, reties 4 times

    So we have a few phone numbers in our system that are disabled, or are have the call routing set to "Hangup". When ever someone calls one of these numbers, they get the standard "You call can not be completed as dialed, please try again later." and the call log shows 4 calls at the same time...
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    call forwarding issue with anonymous (Blocked Caller ID)

    Well found an issue, I spelt privacy wrong. It's updated in the post now. This was causing the calls to show as failed in the call history and not getting recorded. The calls still forwarded correctly.
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    call forwarding issue with anonymous (Blocked Caller ID)

    Thank you for this. I tried it and at first it didn't work. I had to add the <action application="privacy" data="no"/> <extension name="Telnyx.9826d11" continue="false" uuid="XXXX"> <condition field="${user_exists}" expression="false"/> <condition field="destination_number"...
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    call forwarding issue with anonymous (Blocked Caller ID)

    Our setup: Someone calls in on a number +1 (555) 555-0826, which gets forwarded to an answering service +1 (555) 555-6211. I have a dial plan set-up that when someone calls in it forwards to 982615555556211. The dial plan strips the prefix "9826", and sets the 'effective_caller_id_name" and...
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    Voicemails not being sent via email

    pbxgeek did a great job implementing the SMS notifications. The Speech-to-Text has been working flawlessly since he implemented it a few weeks ago. If you have any issues with it, I can try to help as well.
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    voicemail transcription to sms

    Hello, new FusionPBX user. I currently use 3cx, and am moving away from that. The only issue I've gotten hung up on is a service we provide. When someone calls a DID, 3cx answers it, and the caller leaves a voice message (recording) and 3cx transcribes it, then send it to our sms service...