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    BLF Details

    Is there a way to hide certain details, IE the number called, from a subscriber while still retaining the BLF functionality? I'd like to allow users to see if an extension is free or busy without giving them the call details.
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    Poly Phones and emergency dialing

    Having this issue here: https://community.polycom.com/t5/VoIP-SIP-Phones/911-Calls-fail-on-VVX-due-to-incorrect-RURI/m-p/89498#M19936 Our internal servers use different hostnames than the public SIP domain Dialing 411 or any other number will correctly sent an invite to 411@publicsipdomain.com...
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    Polycom phones and local contact directory

    There appears to be no way to allow VVX users to modify their own contacts. Polycom seems to expect/demand that the local contacts are uploaded to FPBX. I'm assuming that this is impossible. So, when the VVX re-downloads the files, it removes any changes the user might have made to their local...
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    Email queues and voicemail transcription

    We had voicemail transcription enabled using Watson. When we enabled email queues, the transcription no longer functioned, and instead we got put in our emails. When we switched from download link, to the audio file attachment, the "${message_text}" disappeared and was just blank. When we...
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    Intercept extension

    By default, the extension intercept dial plan can pick up any call to any extension. We'd like to limit it to call group. What is the best way to do this?
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    Local destinations

    The "local" type of destination seems to have disappeared. What is the recommended way to replicate that lost functionality?
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