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Limit Users to Single Fax Server Access
Hello all, We have 4 Fax Servers setup within a domain. Is there a way to limit a user to only seeing a single fax server upon login to the UI? Right now a user can login, navigate to Applications> Fax Server and see all four fax servers. I'm trying to limit users from seeing sent/receive...- kp409
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- application fax server inbound fax
- Replies: 0
- Forum: FusionPBX Apps
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Calls Get Stuck in Call Center Queue Randomly
PBX version 4.5.32 FreeSwitch Version 1.10.6 (64bit) We use the Call Center feature with about 20 agents and 5 inbound numbers. We get around 20-30 calls an hour on average. Randomly calls get "stuck" in the queue - the call ends, but the call still shows as active in the Active Call Center...- kp409
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- call center freeswitch queue
- Replies: 2
- Forum: General FusionPBX Help
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Max-no-answer question
max-no-answer set to 0 - does this mean this feature is disabled, or if an agent misses 1 call the agent is set to On Break status?- kp409
- Thread
- Replies: 2
- Forum: General Chat
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BLF Light Not Updating When Agents are Logged Out of the Queue
FusionPBX 4.5.21 FreeSwitch 1.10.5 (64bit) Debian 10 We are using Call Center for a local office with about 15 agents. We're using the Max No Answer feature and a cron job that runs every minute to change user status from On Break to Logged Out, so once an agent doesn't answer after 3 calls...- kp409
- Thread
- Replies: 1
- Forum: FusionPBX Queueing