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Its version 5.0.1

For some reason I am unable to access the ring group forwards page using the "VIEW ALL" button on the dashboard. When I click it I get sent to "https://*******/app/ring_groups/ring_group_forward.php" which gets me a blank page with "File not found." When I searched for that file I found it...

Hi What I find works for me is to just select an existing variable, and once selected the textbox should look like this then you can click in that box and edit the variable name to what you need it to be, it will remain after you save Regards Nic

Hi The keys that you would use for BLF usually are only capable of displaying 2 different states (on yealink its either green or red) so unless you have a phone with a key that can display 3 different colours, your best bet would be to use something like the flash operator panel

Export from the extension page first, select which ever fields you want to update, and make sure you export the extension UUID field as well then edit the CSV file with updated info, and import. The key is that Extension UUID field - that is what will make Fusion update a particular extension...

Music on hold is as the name suggests, music that is played back to the caller when a call is put on hold. Recordings is where you upload the sound clips that want to use as part of your call flow for example the greetings in IVRs. Nic

You may think it is elegant, until you encounter a client that has 16 salesmen, each salesman has an IVR with 3 options/extensions and if no answer calls need to be sent back to reception prefixed with which salesman and extension the call came from Then you sit with far too many custom...

Not all versions have the CID prefix option in ring groups

Add the number in the Number field and then add this as the first line (replace ## with the number you chose)

Hi I assume a few of the IVR options wind up at the same extension You can either write the IVR as a custom dialplan but then you dont get the nice easy GUI editing of the IVR or you can create a few custom dialplans like the attached image. note that destination is set to true, so you can...

Hi try flushing the cache and reloading xml after making a change you can find the page under Status > SIP Status Nic

That setting will allow the custom dialplan to be selected as a destination for example: Basically anywhere where you choose where to send a call in the GUI via a dropdown, that custom dialplan will show up

Sweet :) I guess I have to create the dialplan first using the GUI, set Destination=true, and only then edit the XML. (and add a "DO NOT EDIT" description :rolleyes:) Thanks

I would prefer to keep a time condition that is linked to the time condition page, as a few of our clients have limited logins so that they can manage things like call forwards and times and such. I can always do the custom xml dialplan as a separate thing, I suppose the question then is how...

I found a post with a similar request to mine (not sure how I completely missed that one) and played around with XML dialplans on my "testbench" PBX and I got what I was after working by setting a variable (my_dest) in the inbound route and then in the time condition the alternate/timeout...

For a free softphone option, there is Mizudroid/Mizuphone, which minimalist but decent for a free app

I figured as much, but the issue with that is that I would be the only guy who understood what that specific dialplan did :) I am already the Regex guy at work, dont really want to be the dialplan guy as well ;) I will give it a bash though :)

Hi I have a particular client on a multi tenant fusion instance, that has 5 inbound DIDs, each DID routes to a separate time condition, as each of the time conditions have a different match destination (but the failover destination is the same for all 5 time conditions) As all of the match...

Thought I should update this - another user found the answer without me having to do any scripting and it is fairly easy Here 9399 is is the destination I am using to test if 405, 203, 204, 208 & 210 are registered then transfer to 9300 <extension name="ring group" continue=""...

Also, its not free ? its a premium service