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sry wish I had an update with the fix but nothing has change on my end the issue persists.

Not sure if anyone has any insight to what this code means I try troubleshooting and there is not any information that I can find on this I have a few clients that will try and send faxes and will randomly get Error 49 The call dropped prematurely it happens to random numbers for example they...

Not sure if anyone else has any insight into this I still am unable to get this to work?

Hello all does anyone know of a way to make it so when you get a fax failed notification that it does not attach a copy of the fax?

yes thank you for taking the time to help here is what we have

This is the result for the life of me I still cant figure this out

Not sure to be honest I followed the steps completely to my knowledge in that link you sent but outbound texting still does not work below is a copy of my settings I have changed the API key to v1 and v2 neither work I also tried putting in the profile id for the access key and leaving it black...

For the life of me I can not figure out how to get SMS to work I have followed about 4 post on this forum and others as well as the github and still cannot get this to work if anyone has any insight or a link to an updated thread that discusses this it would be much appreciated

Is there a way to turn off attachments on fax fail confirmations. Right now we have a client that uses a general fax line and shares it with the office when they send a fax and it fails is attaches a copy of the fax to the email notifying you that the fax was not successful is there a way to...

There was a fix that was pushed out thanks for all the help

I sent a fax then checked log Viewer and filtered by number it did not show any results I am not sure of the process to check by CLI

everything in that section appears to be the same other that the last line that is in question and the first cmd is commented out in the older version Differences marked in Blue --fax to email -- cmd = "lua" .. " " .. quote(scripts_dir .. "/fax_to_email.lua") .. " "; cmd =...

So I need to change the code from what is posted above to the code that is in that link you posted? Sry if I am talking circles I am just not sure what bg_system is and do not want to break it further because it is a production server.

I looked at that link already and am not sure about the code what I have does not match either the before or after and it also mentions 2 directories that both have the same file in them I am not sure what to change. this is from the DIR...

fax queue is already installed so is email queue they work fore everything except for notifications that faxes are received

We recently upgraded to 5.0.2 and now our fax notifications for received faxes are not being emailed I checked the email queue and the do not even show there so it does not appear that they are stuck in the system it looks like they are not being sent at all. we still get fax confirmations for...

Hello all I am not sure if anyone else has had this issue or not but I have a client that wants 2 phones one for the office and one for the house with the same ext so for this scenario we will call it ext 100 I programmed both devices to that ext so in theory when we dial ext 100 both phones...

that was exactly right the service was not started automatically thank you

Over the weekend we upgraded to 5.0.2 which added new features to Fusion email queue and fax queue I thought this was great, but faxes and emails would just sit in the queue in waiting status and never send so I had to disable the queue and now they send just fine I was curious if there is a...

The screenshot below is the only way I have found to combat this issue. Not sure about the syntax for other phone makes