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4.5.15 is something like 5 to 7 months old approximately. This bug was fixed soon after it was discovered. The delete was fixed to save all items that were deleted as well. Your best fix is to upgrade.

Your FusionPBX Version?

Upgrade-> schema should help solve the problem.

The database is not corrupted. It is new permissions added for greater control over the system. The user doesn’t have the New permissions assigned to a group they are a member.

General rule If anything is missing then check advanced -> group manager-> permissions. Most likely you are just missing a new permission. Or you can restore default permissions to get the new permission.

What one did you buy?

What operating system did you use for the install?

But now they might be more open to it circumstances have changed for them.

@Kenny Riley you pointed out some things that could help him. However one thing I would add I’m sure he can do it if he persists. @KitchM I matched terminology in FreeSWITCH because that helped keep their documentation and book relevant to FusionPBX. FreeSWITCH has added a lot of documentation...

FusionPBX code analysis might help get some appreciation of the work that went into it. https://www.openhub.net/p/fusionpbx/analyses/latest/languages_summary Total Lines : 616,319 Code Lines : 417,204 Percent Code Lines : 67.7% Number of Languages : 7 Total Comment Lines : 140,843 Percent...

The hot desking is taught on the first day of the Admin training. Money from the training helps support the project. The class is recorded and you can get the last class recording after signing up. https://www.fusionpbx.com/training.php

"even though being set by the FusionPBX popup calendar as the correct time" There isn't a popup calendar that changes time zone or server time. You set the time zone in then FusionPBX Menu -> Default Settings -> Domain -> time_zone then select the right name.

Suggest using Adtran or AudioCodes for a SIP to PRI gateway.

Voicemail has an option to record your name. Call into your voicemail and explore the options to find it.

Today this is a common attack. SQL injection protection was improved in all lua scripts in FusionPBX 4.2.1. Check your version of FusionPBX on the dashboard or status -> system status page. If your version is newer than that you should be fine. "Have you changed the freeswitch password from...

They may not have made it a priority yet because its documented here. https://freeswitch.org/confluence/display/FREESWITCH/mod_callcenter