incoming call

Hello does anyone know why when someone calls me it’s showed me on the Softphone app that my main number is calling in?

Hi so i've fusionpbx and provider is sending calls from different IP address. he using caller ID with Extension ID i've 2 Incoming routing (this is not set by me its maybe from provider or customer itself) somehow i can see come lands in Fusionpbx but never reaches to extension 102 Can you...