ACTIVE CALLS

[eman]

good day

Please help me, I'm having this issue where there are calls, but I can't see them on active calls, as it doesn't show real-time data of active calls.

Please assist me if I'm missing something

'Websocket Disconnected' .

 

[markjcrane]

Are websockets working for you at all?
Is this an upgrade?

 

[markjcrane]

If you call, I can help you with this. Ask for Mark and let them know I asked for you to call me. We don't have much trouble with this, so it's likely some small adjustment.

I can be reached at the phone number listed at this URL.
- https://www.fusionpbx.com/support

 

[markjcrane]

If this is part of an upgrade, you need to add some WebSocket statements into the NGINX config.

That is documented here.
- https://docs.fusionpbx.com/en/latest/advanced/version_upgrade.html#upgrade-from-5-3-to-5-4

If you have a newer version, then update the source code and restart the service this way.

cd /var/www/fusionpbx
php core/upgrade/upgrade.php --services

 

[markjcrane]

The original versions of Active Calls and Active Conferences are both still available.

Advanced -> Menu Manager find Active Calls
- Edit it and set the Link and set the value to /app/calls_active/calls_active.php

The original Active Conferences on FusionPBX 5.5 is also still available.
- Edit it and set the Link and set the value to /app/conferences_active/conferences_active.php