All calls are made as "Video Call"

[efefidn]

hi, when i start a voice call it sends a video call to the target intercom. My "outbound_codec_prefs" order is "PCMU,PCMA,H264". But it sends every call as if it was a video call. On GS Wave and ip phones, it is displayed as "video call" even though I make a voice call on the screen.

While this is not a problem for internal fusionpbx calls, it causes problems with external calls and the call can be rejected by the target provider.

I request your urgent help on the matter.

 

[ad5ou]

Check the codec preference order in your endpoints.

External calls should not be effected since most providers will ignore the video codecs and match one of the other offered codecs