Building a Virtual Assistant for old PABX

[justintas]

We have an Ipecs UCP100 running our small motel, we attend to keep it for room phones and main phones.
What I am trying to do is setup a virtual recptionist to answer the phone if no one is able to ie after 5 rings. This is inbound only with goal once this is working to build out an AI helper. We will setup 2 Sip extensions to handle load.

What have done:
- set up a SIP extension on Ipec have it registered to FS PBX fine and can see in Ipec it is registered to correct IP adress here is gateway settings
- I have my extensions defined and working in FS PBX ext 333 and 334
- Where I am stuck is defining the inbound here is screen and XML

<extension name="Ipec_UCP100" continue="false" uuid="ff7e7fb9-471e-4405-a405-2c204c7fc541">
<condition field="destination_number" expression="^(320)$">
<action application="export" data="call_direction=inbound" inline="true"/>
<action application="set" data="domain_uuid=44cc1df9-b8c9-425c-a139-374819bdba4c" inline="true"/>
<action application="set" data="domain_name=192.168.0.183" inline="true"/>
<action application="transfer" data="333 XML 192.168.0.183"/>
</condition>
</extension>

- when dial extension from Ipec it is just tone

Are there any other steps I have missed and guidance appreciated?

Cheers from Tassie

 

[pbxgeek]

Why not register your ipecx UCP100 as an extension on the system? Then it can easily dial any internal extensions in FS PBX. Context public is only for external calls; an ACL adjustment is required to allow traffic. By default, everything is not allowed.

This, however, is a very intricate setup, and I recommend reaching out to support to configure it.

 

[justintas]

Why not register your ipecx UCP100 as an extension on the system? Then it can easily dial any internal extensions in FS PBX. Context public is only for external calls; an ACL adjustment is required to allow traffic. By default, everything is not allowed.

This, however, is a very intricate setup, and I recommend reaching out to support to configure it.

Thanks will reach out to support on this one and see if can get some help