But the phone doesn't register.

[yhbilisim]

Hello there

This log comes when I make a phone registration. But the phone doesn't register.

2019-03-28 03:48:08.482182 [WARNING] sofia_reg.c:1792 SIP auth challenge (REGISTER) on sofia profile 'internal' for [1000@37.247.XXX.XXX] from ip 212.174.34.228

 

[EasyBB]

Which router do you use for the phones? Is SIP ALG turned off? What sort of broadband connection do you use?

 

[Matthew Main]

Hey are you using a domain or ip address for the tenant?

 

[yhbilisim]

Hey are you using a domain or ip address for the tenant?

There is only one tenant available.

 

[Boris Kovalenko]

I see same behaviour of phones behind NAT when the RPORT is turned off. If your phone is behind the NAT please check RPORT is on and also check your router's SIP ALG is off.

 

[Matthew Main]

There is only one tenant available.

But are you using IP Address or Domain Name?