Call Broadcast Issue

[Claudio]

Call broadcast has been working well so far until we started seeing issues with specific numbers being dialed. 99% of all numbers we called including Canadian numbers had no issue sending the 10 concurrent calls via this tool. We came to an issue when we tried to call any 907 area code. However when dialing a 907 number via sip phone or physical device it works fine. Also if I enter the 907 number 10 times in a ring group and call the ring group all 10 concurrent calls go through without issue.

Here is the job being scheduled by the call broadcast

2019-10-18 05:42:08.156672 [DEBUG] switch_scheduler.c:252 Added task 2193 sched_api_function (b7fdcb27-9d8b-406b-8639-ad22ab9ead13) to run at 1571377331
2019-10-18 05:42:10.156687 [DEBUG] mod_commands.c:5194 Command bgapi(originate {hangup_after_bridge=true,inherit_codec=true,ignore_display_updates=true,continue_on_fail=true,ignore_early_media=true,origination_number=19074635055,origination_caller_id_name='2483255555',origination_caller_id_number=2483255555domain_uuid=0305a4d9-4ace-4c21-8a45-2e5cf9fb7f0c,domain=144.202.555.555,domain_name=144.202.555.555,accountcode='144.202.555.555'}sofia/gateway/d443e70f-526c-4974-8336-246b61cd6d23/+19074635034 *9198 XML 144.202.555.555):
+OK Job-UUID: 3f099159-0987-4d21-abac-4be7564205ed


and here is the result

2019-10-18 05:42:10.156687 [DEBUG] switch_ivr_originate.c:2212 Parsing global variables
2019-10-18 05:42:10.156687 [ERR] mod_sofia.c:4780 Invalid Gateway 'd443e70f-526c-4974-8336-246b61cd6d23'
4f6c1fc7-1801-4299-aee4-8450285456a0 2019-10-18 05:42:10.156687 [NOTICE] mod_sofia.c:5195 Close Channel N/A [CS_NEW]
4f6c1fc7-1801-4299-aee4-8450285456a0 2019-10-18 05:42:10.156687 [DEBUG] switch_core_state_machine.c:739 () Running State Change CS_DESTROY (Cur 0 Tot 2492)
4f6c1fc7-1801-4299-aee4-8450285456a0 2019-10-18 05:42:10.156687 [DEBUG] switch_core_state_machine.c:749 (N/A) State DESTROY
4f6c1fc7-1801-4299-aee4-8450285456a0 2019-10-18 05:42:10.156687 [DEBUG] mod_sofia.c:365 N/A SOFIA DESTROY
4f6c1fc7-1801-4299-aee4-8450285456a0 2019-10-18 05:42:10.156687 [DEBUG] switch_core_state_machine.c:749 (N/A) State DESTROY going to sleep
2019-10-18 05:42:10.156687 [NOTICE] switch_ivr_originate.c:2952 Cannot create outgoing channel of type [sofia] cause: [INVALID_GATEWAY]
2019-10-18 05:42:10.156687 [DEBUG] switch_ivr_originate.c:3949 Originate Resulted in Error Cause: 608 [INVALID_GATEWAY]


I changed IP's and numbers a bit


Thanks in advance,
C

 

[JamesBorne]

Invalid Gateway 'd443e70f-526c-4974-8336-246b61cd6d23'

It kinda states the error right there.

Do you have a separate route for "907 area code" numbers vs. Canadian numbers?

 

[Claudio]

Just now seeing this. No I didnt have a separate route for that area code. Even so I dont get the "invalid gateway" error. Is that standard when it doesnt have a route match ?

 

[JamesBorne]

That's an error when you can't use the gateway referenced in your outbound dialplan