Call Center Queue agent login

[dollarbr]

I create a Call Center Queue, create an agent, and when i use *22 it give me back this error: (agent is authorized to login without pass in the dialplan)

2021-03-03 18:30:44.147048 [NOTICE] switch_cpp.cpp:1447 [user status] SQL: SELECT * FROM v_call_center_agents WHERE domain_uuid = :domain_uuid AND agent_id = :agent_id ; params:{"agent_id":"219","domain_uuid":"03248f55-8d7b-42e8-8756-1d616f202af1"}
2021-03-03 18:30:44.147048 [NOTICE] switch_cpp.cpp:1447 [user status][login] agent id: 219 authorized: true
2021-03-03 18:30:44.147048 [ERR] mod_lua.cpp:202 /usr/share/freeswitch/scripts/app/agent_status/index.lua:116: attempt to concatenate global 'agent_uuid' (a nil value)
stack traceback:
    /usr/share/freeswitch/scripts/app/agent_status/index.lua:116: in main chunk
    /usr/share/freeswitch/scripts/app.lua:48: in main chunk

Any ideas on what should i do to solve it?

 

[dollarbr]

Agents are logging to the call center queue normally for you all?

I'm in a Proxmox LXC machine if this is a viable info to anyone willing to help

 

[DigitalDaz]

Soory, you have provided nowhere near enough information for us to help, eben for example show us the setup you have for an agent.

 

[dollarbr]

I'm really sorry about it, if still anyone can help me all the details below:

I created an test extension


After that i created an Agent:



Then i created an Call Center Queue


Then i started that CC Queue and used *22 feature code to login to the queue but get the error provided in the first comment:

2021-03-03 18:30:44.147048 [NOTICE] switch_cpp.cpp:1447 [user status] SQL: SELECT * FROM v_call_center_agents WHERE domain_uuid = :domain_uuid AND agent_id = :agent_id ; params:{"agent_id":"219","domain_uuid":"03248f55-8d7b-42e8-8756-1d616f202af1"}
2021-03-03 18:30:44.147048 [NOTICE] switch_cpp.cpp:1447 [user status][login] agent id: 219 authorized: true
2021-03-03 18:30:44.147048 [ERR] mod_lua.cpp:202 /usr/share/freeswitch/scripts/app/agent_status/index.lua:116: attempt to concatenate global 'agent_uuid' (a nil value)
stack traceback:
    /usr/share/freeswitch/scripts/app/agent_status/index.lua:116: in main chunk
    /usr/share/freeswitch/scripts/app.lua:48: in main chunk

 

[dollarbr]

Any other info would help?