Call detail investigation

gw22

New Member
Sep 28, 2020
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I have a call I want to see what happened - would like to see what phones were ringing on an inbound call. I have a ringing issue on an extension with FollowMe

I go to Call History and do a search and can find the call I am looking for.

Can I take the SIP Call-ID or Unique ID and search for that somewhere? I tried going to Log Viewer and tried to search by both of those ID's and neither brought up any call data