call tranfers from extensions using *99 or 99, calls just drops.

eman

New Member
Jan 9, 2024
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Good Morning all i am needing assistance with call tranfers from extensins using *99 or 99, calls just drops.

The idea is that extension receives inbound call when their are done talking, their dial *99 or 99# to transfer call to 0108234737 DID which plays a DTMF message from the call rating system allowing user to rate their service received, which captured all the sip headers provided.

But when i transfer call from extension using the full DID number transfers fine.

I really appreciate all the help in advance.
 

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NVGcom

Member
Apr 29, 2020
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Hi,

*99 is: "send call directly to Voicemail", which is system default.
Create an extension 99 and set call forwarding always on it.
 
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