Caller ID on call fwd not overriding

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agutierrez

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May 8, 2021
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Hello everyone, my sip provider just allows calls form our DID's numbers. When a user set their extension to fwd calls to a cellphone or other number, the call gets rejected because it preserves the callerID from the inbound call.
On call routing there is an option "CALLER ID NUMBER" but it does not change anything, still keeps the caller ID number from the outbound call.



I hard coded the "effective_caller_id_number" on the outbound route, which fixes the problem but is not ideal as I have many DID's, now outbound for all calls shows just one number.

Any ideas?

Thanks!
 

hfoster

Active Member
Jan 28, 2019
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Probably better setting that in the call-forward-all/busy etc dialplan entry. I reckon that would work without wrecking your outbound routes.

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