We have a Ring Group with:
However, the calls that are forwarded ending up with the original caller ID rather than the one we have set there. This leads to confusion, since you don't know where the call originated from (whether it was a direct or came in via the Ring Group)
Is there anything that needs to be configured for this to work (e.g. a "set" in the outbound routes?
For the call itself the effective_caller_id_name showed the prefix with the original number, no mention of the configured outbound number.
We're on FusionPBX 4.4 running on Debian.
- 3x internal phones
- 1x mobile phone
- 1 Fallback (to another mobile phone)
However, the calls that are forwarded ending up with the original caller ID rather than the one we have set there. This leads to confusion, since you don't know where the call originated from (whether it was a direct or came in via the Ring Group)
Is there anything that needs to be configured for this to work (e.g. a "set" in the outbound routes?
For the call itself the effective_caller_id_name showed the prefix with the original number, no mention of the configured outbound number.
We're on FusionPBX 4.4 running on Debian.