Cannot Dial Toll Free

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jpenberthy

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Sep 20, 2018
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For the life of me I cannot get Toll Free numbers to dial out. I have the default RegEx for SkyeTel work for normal 11 Digit numbers. When dialing Toll Free I get a lot of this:

Originate Failed. Cause: NORMAL_TEMPORARY_FAILURE
and I see this as well
sofia/internal/1001@(IP ADDR) has executed the last dialplan instruction, hanging up.

I have reached out to SkyeTel for a recommended RegEx and they said the ^\+?1?(\d{10})$ should work.

Any help would be awesome.
 

DigitalDaz

Administrator
Staff member
Sep 29, 2016
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Posting a log would also be awesome. Just telling us it doesn't work is just not enough.
 

jpenberthy

New Member
Sep 20, 2018
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Well for some reason Toll Free calls are working, but not Toll Free Faxes. I'll try to pull a log on Monday.
 

jpenberthy

New Member
Sep 20, 2018
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See attached log, hopefully you can see something I can not.
 

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