deleting voicemail greetings issue

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agree

Member
Aug 26, 2018
135
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HI,
I found an interesting problem. After I delete a greeting from the GUI, the voicemail has no greeting and the voicemail goes straight to the instructions. I can see FreeSWITCH still tries to access that greeting as I see in the cli

Error Opening File/var/lib/freeswitch/storage/voicemail/default/domain.com/306/greeting_1.wav] [System error: No such file or directory.]

I checked in the Database and it's deleted from there too

I solved it by renaming the voicemail ID and then renaming it back to the original one

it seems like the old greeting is cached somewhere.
anyone with any idea what's the cause?
 

Gogots

New Member
Sep 24, 2018
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Can you please tell me how you renamed the VM ID and where as i am having similar issue on mine

thanks
 

agree

Member
Aug 26, 2018
135
24
18
goto app/voicemail and rename voicemail id and then rename back to the original one

interesting it looks like a bug
 

Gogots

New Member
Sep 24, 2018
2
0
1
53
The above didn't work for me :(. I also did an upgrade from 4.2 to 4.4 and that broke the greetings part also.....
Will keep trying !!!!

Thanks
 
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